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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Build Complex Products...
Customer experience | Sales, Customer Insights,...
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Build Complex Products Structure

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Posted on by Ahmed Azzam 20

Hi,

Any one can help in define complex product structure in dynamics 365, the products are in root/parent/childs/sub childs design. Example as in bellow:

1 >>Telephony Service       -- its the root product and its distinguished by a service Id like phone number,   and its mapped to one contract Id in billing system

     1.1 >> ADSL Access 16 Mbps

     1.2 >> Internet Bandwidth 

     1.3 >> Voice Package

            1.3.1 >> Caller ID

            1.3.2 >> Voice Mail

            1.3.3 >> Conference Call

If no solution in dynamics, what's suggested here to handle the business products design?

Thanks

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