Hello all!
Within the past week or two, we have had 1 of our 2 registers start to hang up after a cashier logs in and before/during the task pad loads. The program will typically catch back up after 20-30 seconds. The other register has shown no signs of this issue, so I initially thought hardware failure and replaced the HDD to no avail.
I've watched the Windows Resource Monitor but the only abnormal activity during the hang ups is the POS program maxing out one core and going into a Not Responding status. Is there something else I can or should check?
The only thing holding me back from reinstalling, or reformatting and reinstalling, is the fact that the other register is having no issues whatsoever.
Edit... Another odd part, it seems to do this every other time a cashier signs in. We are set up so a cashier has to sign in for each sale, so there a busy times where someone will be signing in multiple times in a short period.
2nd Edit ... Some more trial & error and it seems to be only when it's trying to load the custom task pad buttons which are basically just images in each button, all less than 10KB. Removed those and the register logs right in over and over, etc. Put the images back and the register hangs. Again, the oddest part to me is the fact that this is only happening on 1 of the 2 registers even though they both are pulling the same exact images from the server, nothing is loaded locally on the PCs.
And if it helps, registers and server are all Win7Pro 32-bit and hard hardwired, no wi-fi.
