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Subledger Journal Entry not posted for Purchase Order Invoice

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Posted on by Muhammad Moin Mubeen

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Hello,

I have a Purchase order where Invoice status is invoiced, and the invoice is appearing in vendor aging report, but when we see vendor transactions details that particular invoice is not available and we are unable to make the payment against the particular invoice.

when I checked the posted transaction against the purchase order, I found that, system didn't post any voucher or even not a subledger entry. This has been done with the particular Purchase order even other purchase order has been posted perfectly.

Our Batch transfer rule is Synchronous from day 1.

experts opinion required to find out the main cause of this behavior of AX2012 R3 CU9.

Regards,

Muhammad Moin.

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Ludwig Reinhard Microsoft Employee on at

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RE: Subledger Journal Entry not posted for Purchase Order Invoice

Hi Muhammad Moin,

Do you have a more recent test or demo system that is not based on R3 Cu9?

Especially your subledger entries forms that you shared above remind me about some older bugs that have been fixed in more recent R3 versions.

Wonder thus, if you have a more recent machine where you could do some testing to check whether the issue that you see in your live system is gone in a more up to date R3 version.

If you have a system admin/developer around talk to them.

Also, please check out the hotfixes available on LCS, as there might be some available that fix your issue.

Best regards,

Ludwig

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Ramit Paul 22,795 Most Valuable Professional on at

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RE: Subledger Journal Entry not posted for Purchase Order Invoice

Hello,

Did you check the form called Subledger journal not transfered in general ledger ?

Do you use "Journal" or "Purchase Order" option in PO header?

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Muhammad Moin Mubeen 520 on at

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RE: Subledger Journal Entry not posted for Purchase Order Invoice

Hi Ludwig,

Thanks for your quick response, it's really appreciated!

Here is the detail case,

1. Purchase order Screen Shows status 'Invoiced';

2. Invoice Journal is also showing Amount '20,000'

3. Accounting Distribution is showing Amount '0.00'

4. Subledger is also showing Blank screen

5. Here is the Open Settle Transaction window, it's also showing the invoice but when you will see the voucher Inquiry API-5729 is blank.

Here is the answer of your questions,

We don't have anything transfer to GL due to Synchronous setup, it's all auto.

I don't know if we have more cases in the system or not, might be we will get in future from user.

Kindly let me know if you need further information for the case.

I will be waiting for your response,

Regards,

Muhammad Moin.

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Ludwig Reinhard Microsoft Employee on at

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RE: Subledger Journal Entry not posted for Purchase Order Invoice

Hello Muhammad Moin,

When you say that your batch transfer rule is synchronous from day 1, do you mean that nothing is pending in the subledger journals not yet transferred form in GL?

Can you share additional details (screenprints, etc.) about your purchase order and also let us know whether this is the first time you see this issue?

Many thanks,

Ludwig

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