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Microsoft Dynamics CRM (Archived)

Business to Consumers versus B2B

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Posted on by Microsoft Employee

We sell to the consumer (building homes), not to businesses, which is typically to 2 people (partners) wanting to build their dream home.  

How would I go about setting that up, when they are not typically what is known as 'accounts'?

TIA

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  • Verified answer
    Aric Levin Profile Picture
    Aric Levin 30,188 on at
    RE: Business to Consumers versus B2B

    One more thing that I have seen is that account is sometimes set up as Household and Contacts are the people of that household. That allows you to create a relationships between a Family or Household and the individual people (contacts) that are part of that household.

    Hope this helps.

  • Verified answer
    gdas Profile Picture
    gdas 50,085 on at
  • Verified answer
    Alex Fun Wei Jie Profile Picture
    Alex Fun Wei Jie 33,626 on at
    RE: Business to Consumers versus B2B

    Hi,

    the below post explain a bit on account and contact. I think consumer should under contact.

    crmbook.powerobjects.com/.../understanding-accounts-and-contacts

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