Remove marketing email from timeline

(0) Share

Report

Posted on by IH-28051236-0

Hi,

We recently updated Marketing and we noticed that as new feature the marketing emails show up on the Contact form timeline. However, we wish to disable this feature.
I have tried to configure the timeline on the form where it is possible to select which activities to include on the timeline. However, it does not seem to be possible to do it this way for marketing emails. Is there another way to remove marketing emails from the timeline/disable this new feature?

I have the same question (0)

All responses (3)

Answers (1)

Verified answer

Nya 29,060 on at

Like (0)

Report

Hi,

As we know, there are three types of components which can be shown in the timeline.

But I have tried to enable them one by one and I found that the marketing emails or event registrations will always be shown.

In conjunction with the following issue, it appears that this feature is specific to the Contact entity and not all entities have the information tracked in their timeline.

(+) Marketing Email displayed on Timeline for custom forms - Dynamics 365 Marketing Forum Community Forum

There is no documentation explaining the feature clearly.

It is recommended to raise a support ticket for further help.

Was this reply helpful? Yes No
IH-28051236-0 5 on at

Like (0)

Report

Thank you,

would you happen to know if enabling/disabling marketing emails on the timeline will be included in a future release?

Was this reply helpful? Yes No
Nya 29,060 on at

Like (0)

Report

Hi,

I don't have a clear answer on this point.

Everything is subject to the official release plan.

Was this reply helpful? Yes No