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Hi,
We recently updated Marketing and we noticed that as new feature the marketing emails show up on the Contact form timeline. However, we wish to disable this feature. I have tried to configure the timeline on the form where it is possible to select which activities to include on the timeline. However, it does not seem to be possible to do it this way for marketing emails. Is there another way to remove marketing emails from the timeline/disable this new feature?
As we know, there are three types of components which can be shown in the timeline.
But I have tried to enable them one by one and I found that the marketing emails or event registrations will always be shown.
In conjunction with the following issue, it appears that this feature is specific to the Contact entity and not all entities have the information tracked in their timeline.
(+) Marketing Email displayed on Timeline for custom forms - Dynamics 365 Marketing Forum Community Forum
There is no documentation explaining the feature clearly.
It is recommended to raise a support ticket for further help.
Thank you,
would you happen to know if enabling/disabling marketing emails on the timeline will be included in a future release?
I don't have a clear answer on this point.
Everything is subject to the official release plan.
Under review
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