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Customer experience | Sales, Customer Insights,...
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Domain authentication issue

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Posted on by 105

I made all DNS entries correctly, however one domain is working and the other is not. What can be the errors?

2020_2D00_07_2D00_29-15_5F00_05_5F00_17_2D00_Authenticated-Domain_5F00_-Information_5F00_-hfh_2D00_fernstudium.de-_2D00_-Microsoft-Dynamics-365-_2D00_.png

the DNS entries look like this:
hfh.png

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  • Suggested answer
    Satish Tiwari - CRM Profile Picture
    Microsoft Employee on at

    Hello,

    What is the DNS confirmation status ?

    Also, see this note from this article and you may want to check this part -

    docs.microsoft.com/.../mkt-settings-authenticate-domains

    The "ownership authentication key" should be added to the root of your domain. The Host that you use can differ depending on your DNS provider. Some DNS providers require you to use the full domain name as a Host, while others (like AzureDNS and GoDaddy) require an @ sign.

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