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unable to correct posted purchase invoice

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Posted on by 185

When I try to correct or cancel this posted purchase invoice the system throws an error saying an item is already fully or partially returned.

We tried following points:

1. There is no posted credit memo attached to this PPI.

2. There is no general entry for that returned item.

Can someone tell me what should I check more to resolve this error ? 

Please check the error message in below screenshot.

pastedimage1646127669332v1.png

  • Suggested answer
    Dallefeld Profile Picture
    Dallefeld 169 User Group Leader on at
    RE: unable to correct posted purchase invoice

    Look at the item ledger entry table for the item on your purchase invoice. I believe that you will see that the remaining quantity is less than the quantity which means that some of the item has been used. So a Correction or Cancel cannot be automatically completed.

    You should be able to use the Create Corrective Credit Memo and process that document.

  • Suggested answer
    MahGah Profile Picture
    MahGah 15,433 on at

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