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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / "Run Integration&...
Microsoft Dynamics GP (Archived)

"Run Integration"/"Integration Manager" options greyed out in 2013

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Posted on by Community Member

I am testing the upgrade from 2010 to 2013.  We are highly dependent on file integrations for order processing.  I have obtained the necessary keys (and was told that Integration Manager was included in 2013 anyway).  However, the Integration Manager for 2013 does not appeared to be available as a standalone, nor is it available in the menu selections under "Microsoft Dynamics GP" -> Tools -> Integrate.  All the knowledge base articles appear to be for the 2010 and prior versions - there is nothing for 2013.

I have already checked to verify that the Integration Site Enabler module is registered.  I have already verified that the roles have access to the ADMIN_012 role.  Something else must be missing.

Can someone tell me how to enable the Integration Manager in GP 2013?  

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I have the same question (0)
  • soma Profile Picture
    soma 24,410 on at

    Have you checked with sa user?

  • Community Member Profile Picture
    Community Member on at

    I am logging in as "sa".

  • Community Member Profile Picture
    Community Member on at

    Hi Blarman,

    Please find the attached KB Article(in lower version) that may help you to fix the above case

    support.microsoft.com/.../857395

  • Community Member Profile Picture
    Community Member on at

    I already tried everything in that article to no avail.  My problem is with 2013.

  • Jonathan Fear Profile Picture
    Jonathan Fear on at

    That doesn't make any sense because those are always the resolutions. I would recommend you open a support case so an engineer can look at this closer.

  • soma Profile Picture
    soma 24,410 on at

    Please have a look on the below KB article.

    support.microsoft.com/.../2018994

    Hope this helps!!!

  • soma Profile Picture
    soma 24,410 on at

    Also check your Dynamics.set file has the Integration Manager Product line and mapped to the proper "IM.DIC" file.

    Hope this helps!!!

  • Community Member Profile Picture
    Community Member on at

    My understanding was that 2013 was supposed to come with Integration Manager pre-installed.  I do not see such a DIC file anywhere and it is not mentioned in the SET file, so something tells me that I have been misinformed.

  • Jonathan Fear Profile Picture
    Jonathan Fear on at

    Not sure who told you that but that has never been nor will ever be the case. IM is a separate application that not everyone uses so we would never install it for everyone.

  • soma Profile Picture
    soma 24,410 on at

    As Jonathan said, IM is a separate application. You need to install if you want use the application. I think IM menu won't enable in GP without installing the same.

    Hope this helps!!!

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