We are trying to process a negative payroll deduction in GP10. This is something we have done numerous times to return premiums to employees if they have a change in their coverage. We have done several different scenarios to try to get this to process - such as trying a different code or a different employee or trying to take the deduction instead of returning it. We have not been able to successfully return the premium using a different code or a different employee. We are able to take the premium deduction for the code. This deduction is initiated in the HR module. We tried a miscellaneous deduction that does not start in the HR module and were successful in returning funds to an employee. We have applied the latest tax update. We have no errors on the build check report - the return of the deduction is listed. It does not show up on the calculate checks report. We have not processed further because we would like to fix this first.
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