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Dynamics 365 Community / Forums / Microsoft Dynamics SL (Archived) / Crystal Reports Duplex...
Microsoft Dynamics SL (Archived)

Crystal Reports Duplex Printing Problem

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Posted on by Community Member

We have found that when manually selecting the printer in a Crystal Reports report and specifying duplex printing, Crystal ignores the setting and prints one-sided.  If you have your default SL printer setup for duplex printing and print to the default printer from Crystal, it prints duplex as it should.  Has anyone else encountered this?

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  • Adam Leonard Profile Picture
    Adam Leonard 2,151 on at

    This has been reported and we have had a few sites see some luck by applying the latest ROI.exe fix.  Many though, do not see any change with the latest fix.  It seems to depend on the printer/print-driver.  What is the version of your ROI.exe file in the SL root directory?

  • Community Member Profile Picture
    Community Member on at

    We're using version 8.01.21108.01

  • Adam Leonard Profile Picture
    Adam Leonard 2,151 on at

    you can try an updated print driver or a generic print driver.  

  • Holli Verhovsek Profile Picture
    Holli Verhovsek 195 on at

    I found an article unrelated to SL and the article states that the duplex printing is a Crystal Reports bug and should be fixed in the next service pack release.

  • Community Member Profile Picture
    Community Member on at

    Could you post a link to the article?

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