web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Issues in installing R...
Microsoft Dynamics GP (Archived)

Issues in installing RapidStart Configuration for Microsoft Dynamics GP Utilities

(0) ShareShare
ReportReport
Posted on by Geetanjali Agarwal 175

I have installed Microsoft Dynamics GP 2013 but while creating a new company using GP Utility i am facing below error message

"RapidStart Configuration isn't installed."  (Refer below Screen Shot)2063.2.JPG

Using the link "Download and install RapidStart Services", i have installed the RapidStartServices_GP2013 and eConnect as well but still its showing me the same message displayed above whenever I create a new company.  Refer below Screen Shot of my Control Panel (What i have installed)

Because of this issue i am not able to configure my company. Please let me know if I am missing something? or I need to installed any other software as well?

Thanks,

Geetanjali Agarwal

*This post is locked for comments

I have the same question (0)
  • Suggested answer
    soma Profile Picture
    soma 24,410 on at

    Yes. You need to Install Rapid Configuration Tool for Microsoft Dynamics GP2013.

    Hope this helps!!!

  • Geetanjali Agarwal Profile Picture
    Geetanjali Agarwal 175 on at

    Thanks for you response..

    As suggested, I am attempting to install RapidImplementationTool_GP2010 (Since 2013 tool is not available on the Microsoft site) and I continually get an error stating that eConnect is not installed. But I have successfully installed the eConnect service using the GP2013 installation disk.

    Any suggestions on this ?

  • Suggested answer
    soma Profile Picture
    soma 24,410 on at

    Go to below link and install the latest release with includes the configuration and migration tools for dynamics GP 10, 2010 and 2013. Before installing verify your system meets the prerequisite for this installation.

    http://www.microsoft.com/en-us/download/details.aspx?id=4071

    Hope this helps!!!

  • Geetanjali Agarwal Profile Picture
    Geetanjali Agarwal 175 on at

    Thanks for you quick response..

    From the above link i have already downloaded "RapidStartServices_GP2013.exe" but still when I configure my company it throws a message "RapidStart Configuration isn't installed."

    As I am working on Win8, I am unable to install "Rapid_Tools_GP10.0.exe" as it throws an error message "Rapid Implementation Tools for Microsoft Dynamics GP 10.0 do not support 64 bit". Then I tried to install RapidImplementationTool_GP2010 and its throwing an error stating that eConnect is not installed. But I have successfully installed the eConnect service using the GP2013 installation disk.

    Please let me know if I am missing something?

  • Geetanjali Agarwal Profile Picture
    Geetanjali Agarwal 175 on at

    Can anyone help me out ??

  • Suggested answer
    soma Profile Picture
    soma 24,410 on at

    I guess you have installed the 32-bit RapidStartService. But your environment is 64-bit operation system.

    After had a long search I have found the below reason for your issue.

    Rapid Implementation/Configuration Tools are not supported on 64-bit versions of Windows.

    Hope this helps!!!

  • Geetanjali Agarwal Profile Picture
    Geetanjali Agarwal 175 on at

    But on the download site it is mentioned that RapidStartServices_GP2013.exe supports both 32-bit or 64-bit operating systems and i was able to install it successfully.  

    My issue is when I install RapidImplementationTool_GP2010, its throwing an error stating that eConnect is not installed. To resolve this issue I have installed eConnect for both GP 2010 and GP 2013 but still it is prompting the same error message 'eConnect is not installed'

    What should I do to resolve this issue ? Do I need a Windows Server 2012 for the same ??

  • Suggested answer
    soma Profile Picture
    soma 24,410 on at

    Yes. you are correct. This tool will support 32 and 64 bit OS. Correction to my above suggestions, you have installed the RapidStart Services(32 bit) is different than the GP(Dexterity shared component on your fist attached screenshots shows 64-bit). Please check this and additionally  the latest version of RapidStartServices.exe include the configuration and migration tool. So, no need to install configuration and migration tool. Please uninstall RapidImplementationTool_GP2010 and check processors versions(32 or 64 bit).

    Or uninstall the both RapidStartServices.exe and RapidImplementationTool_GP2010 and then re-install the RapidStartServices.exe with following the RapidStartServicesGP.PDF from below download link.

    http://www.microsoft.com/en-in/download/confirmation.aspx?id=4071

    Hope this helps!!!

  • Geetanjali Agarwal Profile Picture
    Geetanjali Agarwal 175 on at

    Thanks for the response

    As suggested, I have uninstalled both RapidStartServices.exe and RapidImplementationTool_GP2010 and then re-install the RapidStartServices.exe using following link

    www.microsoft.com/.../confirmation.aspx

    but its throwing an error message "Rapid Implementation Tools for Microsoft Dynamics GP 10.0 do not support 64 bit"

    Please suggest what should I do now ?

  • Suggested answer
    soma Profile Picture
    soma 24,410 on at

    Sorry, I have pasted the link for GP 10 above. Please download the RapidStartServices.exe and RapidStartServicesGP.pdf for 2013 from below link and install with following the RapidStartServices.PDF.

    http://www.microsoft.com/en-in/download/details.aspx?id=4071

    Note: After clicking download button from above link mark only the options RapidStartServices.exe and RapidStartServicesGP.pdf then click next to download.

    Hope this helps!!!

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Congratulations to the November Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics GP (Archived)

#1
mtabor Profile Picture

mtabor 1

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans