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Custom entities not showing in new search experience

Posted on by 35

Hi everyone.

I have a couple of custom entities that I have properly configured for relevance search.

  • quick find view - find columns added
  • added to entities that are to be shown in relevance search
  • sync to external service is enabled for all the entities
  • waited a bit for indexing service  ;-)

But unfortunately the new search does not show any results for these entities.

Does anyone have any ideas?

Thanks.

//Christian

  • Christian Leins Profile Picture
    Christian Leins 35 on at
    RE: Custom entities not showing in new search experience

    I have no clue. But also haven't been looking into it again, as it worked in the end  

  • RE: Custom entities not showing in new search experience

    Good to know it takes some time. I was already looking for info on how often the index is updated. Do you have any insight on how long it actually takes?

  • Suggested answer
    Christian Leins Profile Picture
    Christian Leins 35 on at
    RE: Custom entities not showing in new search experience

    Here's one other thing I noticed: The "Areas that display the entity" configured in the entity settings has an effect on this as well. E.g. once I have "Service" ticked, no data will show in my Sales Apps.

  • LuHao Profile Picture
    LuHao 40,866 on at
    RE: Custom entities not showing in new search experience

    Glad it was resolved.

  • Verified answer
    Christian Leins Profile Picture
    Christian Leins 35 on at
    RE: Custom entities not showing in new search experience

    Obviously did not wait long enough :-)

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