web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / New install won't ...
Microsoft Dynamics CRM (Archived)

New install won't allow Client IE connection: Firewall problem on server?

(0) ShareShare
ReportReport
Posted on by Community Member

Client browser cannot connect to CRM server. If the CRM server on Windows Server 2012 R2 has the domain firewall turned off then I can connect. What firewall settings do I need to enable to allow client connectivity?

Thank you for any help you can give.

Martin

*This post is locked for comments

I have the same question (0)
  • Suggested answer
    Brad Sprigg Profile Picture
    Brad Sprigg 985 on at

    These are the ports you will need to open

    technet.microsoft.com/.../hh699823.aspx

  • Community Member Profile Picture
    Community Member on at

    Hi Brad,

    Thank you for your assistance. I added one inbound firewall setting on the CRM Server (which is the domain controller) , TCP port 5555. The client pc's (Win 10 and Win 7), both make the initial connection, however they both ask for windows logon name and password. I must answer 3 security prompts before the connection is made.

    Also when it loads the start page it errors in the 'Sales Activity Social Dashboard' with 'You do not have sufficient privileges to view this chart. Contact your system administrator'. I have experienced this before when installing CRM 2011 but I can't remember what a Microsoft engineer did to fix it.

    Martin  

  • Brad Sprigg Profile Picture
    Brad Sprigg 985 on at

    Hi Martin

    Re the 3 security prompts, make sure you add your site to Local Intranet in IE and that "Automatic login only in Intranet zone" is checked in Security Settings.

    The dashboard error sounds like a Security Role issue rather than a firewall issue. As a test I would check with a System Administrator user and see if you get the same message.

    Cheers

    Brad

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Congratulations to the November Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics CRM (Archived)

#1
SA-08121319-0 Profile Picture

SA-08121319-0 4

#1
Calum MacFarlane Profile Picture

Calum MacFarlane 4

#3
Alex Fun Wei Jie Profile Picture

Alex Fun Wei Jie 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans