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Business Central forum

Update sales line with customer business posting group

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Posted on by 5

I have the posted sales invoice which was generated when the customer have no business posting group. Now, the customer is updated with the business posting group.

Now, I want to cancel/ create credit memo from that posted sales invoice. But, when I cancel posted sales invoice/ create the credit memo, the business posting group is not found. An error occurred.

From the credit memo, if I copy the posted sales invoice to reverse, there also problems occurred due to the business posting group.

Now, how can  I update the sales line with the business posting group?

4048.png

When I do the cancel from posted sales invoice.

7128.png

When I post from the sales credit memo. 

I have the same question (0)
  • Suggested answer
    Teddy Herryanto (That NAV Guy) Profile Picture
    14,284 Super User 2025 Season 2 on at

    How did you post the sales invoice without business posting group ?

    You will need to enter the credit memo manually. It will take the business posting group from your customer master. Don't use copy document.

  • ManishS Profile Picture
    86 on at

    Without business posting system did not gave you error when posting sales invoice.

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