Dynamics Community Forum Thread Details

Hi,

We are having a strange issue with the Order to GP Sales Order integration. The follow is what occurs in our environment.

Created an Order and filled out as many fields as possible
Added two products to the order
Clicked Submit Order, this updates the Integration key to the same value as the Order Num, something like: ORD-01109-G1K6Z6. I did notice with an Order that came FROM GP (using the GP Sales Order to Order map) that the integration key is the GP order number (ORD0016)
Order goes into Read Only, Status = Submitted, Status Reason = In Progress. I get an error in CRM (marked as error 1 below).
The Connector tries to copy the record across but has a validation error (Error 2 below). The error details doesn't actually show much info.
On a whim I then clicked the Cancel Order button, checked the Connector logs and it shows as 1 successful integration to GP! Maybe the failure has something to do with the Status.

I have no access to the GP server (I work for a CRM consulting firm and know CRM very well).

Any assistance would be greatly appreciated. I'm totally stuck and hoping for some help!

Thanks

Error 1 (CRM Plugin Error in form)

Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=8.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: The entity cannot be updated because it is read-only.Detail:
<OrganizationServiceFault xmlns:i="www.w3.org/.../XMLSchema-instance" xmlns="schemas.microsoft.com/.../Contracts">
<ErrorCode>-2147220946</ErrorCode>
<ErrorDetails xmlns:d2p1="schemas.datacontract.org/.../System.Collections.Generic" />
<Message>The entity cannot be updated because it is read-only.</Message>
<Timestamp>2016-05-22T11:49:54.5015688Z</Timestamp>
<InnerFault i:nil="true" />
<TraceText i:nil="true" />
</OrganizationServiceFault>

Error 2 (from GP Web Services Console)

at Microsoft.Dynamics.GP.EConnectAdapter.ExecuteWrite(String xml, String typeName, Context context, BusinessEvent eventType, BusinessObjectEventArgs args, EventLocation eventLocation)
at Microsoft.Dynamics.GP.EConnectAdapter.Create(BusinessObject businessObject, Context context, Policy policy)
at Microsoft.Dynamics.GP.GreatPlainsBusinessService.PersistForCreate(BusinessObject businessObject, Context context, Policy policy)
at Microsoft.Dynamics.Common.BusinessService.Create(BusinessObject businessObject, Context context, Policy policy)

Community site session details

CRM Order to GP Sales Order error

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