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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / CRM Order to GP Sales ...
Microsoft Dynamics GP (Archived)

CRM Order to GP Sales Order error

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Posted on by Kevin Annfield 40

Hi,

We are having a strange issue with the Order to GP Sales Order integration. The follow is what occurs in our environment.

  1. Created an Order and filled out as many fields as possible
  2. Added two products to the order
  3. Clicked Submit Order, this updates the Integration key to the same value as the Order Num, something like: ORD-01109-G1K6Z6. I did notice with an Order that came FROM GP (using the GP Sales Order to Order map) that the integration key is the GP order number (ORD0016) 
  4. Order goes into Read Only, Status = Submitted, Status Reason = In Progress. I get an error in CRM (marked as error 1 below).
  5. The Connector tries to copy the record across but has a validation error (Error 2 below). The error details doesn't actually show much info.
  6. On a whim I then clicked the Cancel Order button, checked the Connector logs and it shows as 1 successful integration to GP! Maybe the failure has something to do with the Status. 

I have no access to the GP server (I work for a CRM consulting firm and know CRM very well).

Any assistance would be greatly appreciated. I'm totally stuck and hoping for some help!

Thanks

Error 1 (CRM Plugin Error in form)

Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=8.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: The entity cannot be updated because it is read-only.Detail:
<OrganizationServiceFault xmlns:i="www.w3.org/.../XMLSchema-instance" xmlns="schemas.microsoft.com/.../Contracts">
<ErrorCode>-2147220946</ErrorCode>
<ErrorDetails xmlns:d2p1="schemas.datacontract.org/.../System.Collections.Generic" />
<Message>The entity cannot be updated because it is read-only.</Message>
<Timestamp>2016-05-22T11:49:54.5015688Z</Timestamp>
<InnerFault i:nil="true" />
<TraceText i:nil="true" />
</OrganizationServiceFault>

Error 2 (from GP Web Services Console)

at Microsoft.Dynamics.GP.EConnectAdapter.ExecuteWrite(String xml, String typeName, Context context, BusinessEvent eventType, BusinessObjectEventArgs args, EventLocation eventLocation)
at Microsoft.Dynamics.GP.EConnectAdapter.Create(BusinessObject businessObject, Context context, Policy policy)
at Microsoft.Dynamics.GP.GreatPlainsBusinessService.PersistForCreate(BusinessObject businessObject, Context context, Policy policy)
at Microsoft.Dynamics.Common.BusinessService.Create(BusinessObject businessObject, Context context, Policy policy)

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I have the same question (0)
  • Suggested answer
    Almas Mahfooz Profile Picture
    Almas Mahfooz 11,009 User Group Leader on at

    read and try below links.

    https://social.microsoft.com/Forums/en-US/26eef234-ec72-4f0e-aae5-05d9646d6951/crm-2011-plugin-error-the-object-cannot-be-updated-because-it-is-readonly?forum=crmdevelopment

    http://stackoverflow.com/questions/1237152/dynamics-crm-error-the-object-cannot-be-updated-because-it-is-read-only

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