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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Something went wrong. ...
Small and medium business | Business Central, N...
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Posted on by BN-21060332-0 13

When I access the customer list to add or edit, I get this error. I don't know how to fix it

 
 
 
 
Categories:
Dynamics 365 Business Central
I have the same question (0)
  • Suggested answer
    KasparsSemjonovs Profile Picture
    KasparsSemjonovs 4,807 Super User 2026 Season 1 on at
    One of the modifications done in the Customer list crashes the system. 
    Please uninstall the modification and try then - it should open. 
    Then just have to fix the place that is crashing.
  • Verified answer
    Judy Profile Picture
    Judy Microsoft Employee on at
    Hi, it is recommended that you restart the specific business central environment in admin center:
    The detailed steps described in the following blog:
    Hope it helps.
  • BN-21060332-0 Profile Picture
    BN-21060332-0 13 on at
    hi, thank you so much. But, I wonder if restarting the business central environment will change the existing data or anything?
  • Judy Profile Picture
    Judy Microsoft Employee on at
    Hi, please refer to the Considerations and limitations, then decide it with your actual situation:
    The reference link:
     
  • Judy Profile Picture
    Judy Microsoft Employee on at
    Restarting the Business Central environment will not change the existing data or anything.
  • Matteo Fiocco Profile Picture
    Matteo Fiocco 260 on at

    It’s likely some custom feature that the system doesn’t like. Try uninstalling any custom apps that affect customers. If it still gives you problems, try using telemetry

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