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Microsoft Dynamics SL forum

Reversing Entry Issue - "grayed" control total

Posted on by Microsoft Employee

I have tried posting a reversing entry, but the new reversing journal entry gets created with a grayed 0.00 control total.

The issue occurred after I created a reversing and correcting entry from the original.  I did my work in the correcting entry and it posted fine.

When I attempted posting the reversal the control total was grayed, and I got to enjoy the error message "Balance is out of balance by $x.xx, would you like to edit"  - both yes and no responses lead to no resolution.  

I then attempted to delete the reversing entry but was unable to as I had released the original correcting entry.

I was also unable to just delete or alter the reversal as the correcting entry had posted.

Lastly, I attempted to just reverse the original. However the same issue occurred with the grayed control box.

I have moved on by just cutting & pasting into new journal entry and all is well, but of course I now have 3 open, unpostable, undeletable entries mocking me from my batch list forever.

Any thoughts would be welcome.

Thank you.

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