Skip to main content

Notifications

Announcements

No record found.

Microsoft Dynamics SL forum
Unanswered

Reversing Entry Issue - "grayed" control total

Posted on by Microsoft Employee

I have tried posting a reversing entry, but the new reversing journal entry gets created with a grayed 0.00 control total.

The issue occurred after I created a reversing and correcting entry from the original.  I did my work in the correcting entry and it posted fine.

When I attempted posting the reversal the control total was grayed, and I got to enjoy the error message "Balance is out of balance by $x.xx, would you like to edit"  - both yes and no responses lead to no resolution.  

I then attempted to delete the reversing entry but was unable to as I had released the original correcting entry.

I was also unable to just delete or alter the reversal as the correcting entry had posted.

Lastly, I attempted to just reverse the original. However the same issue occurred with the grayed control box.

I have moved on by just cutting & pasting into new journal entry and all is well, but of course I now have 3 open, unpostable, undeletable entries mocking me from my batch list forever.

Any thoughts would be welcome.

Thank you.

Helpful resources

Quick Links

Replay now available! Dynamics 365 Community Call (CRM Edition)

Catch up on the first D365 Community Call held on 7/10

Community Spotlight of the Month

Kudos to Saurav Dhyani!

Congratulations to the June Top 10 community leaders!

These stars go above and beyond . . .

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 287,995 Super User

#2
Martin Dráb Profile Picture

Martin Dráb 225,610 Super User

#3
nmaenpaa Profile Picture

nmaenpaa 101,148

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans