Skip to main content

Notifications

Community site session details

Community site session details

Session Id :
Microsoft Dynamics GP (Archived)

Unable to login to GP

(0) ShareShare
ReportReport
Posted on by

User is getting "This login failed.  Attempt to log in again or contact your system administrator."  We have reset her password every day this week and then she gets the same error the next day.

*This post is locked for comments

  • Suggested answer
    David Musgrave MVP GPUG All Star Legend Moderator Profile Picture
    14,036 Most Valuable Professional on at
    RE: Unable to login to GP

    Hi Joy

    I wonder if this is related to the encryption algorithm and is caused be the Data Source name in the ODBC being set up differently between machines.

    See my article on the topic.

    blogs.msdn.microsoft.com/.../why-does-microsoft-dynamics-gp-encrypt-passwords

    David

  • Community Member Profile Picture
    on at
    RE: Unable to login to GP

    Thanks, I'll try that.  I see that it is setup for other users also but they're not having this issue...  I will leave it for the time being on the other users.

  • Richard Wheeler Profile Picture
    75,848 Moderator on at
    RE: Unable to login to GP

    When you go to Tools->Setup>System->User is the Password Expiration box checked? If it is uncheck it.

  • Community Member Profile Picture
    on at
    RE: Unable to login to GP

    Unfortunately, I am part of the IT staff and we haven't changed any policies...  And this is only affecting one user.

  • Richard Wheeler Profile Picture
    75,848 Moderator on at
    RE: Unable to login to GP

    I would start by contacting your IT staff and see if they are enforcing a password policy that includes password expiration. There is nothing in GP that would cause this.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Jainam Kothari – Community Spotlight

We are honored to recognize Jainam Kothari as our June 2025 Community…

Congratulations to the May Top 10 Community Leaders!

These are the community rock stars!

Announcing the Engage with the Community forum!

This forum is your space to connect, share, and grow!

Leaderboard > 🔒一 Microsoft Dynamics GP (Archived)

#1
Almas Mahfooz Profile Picture

Almas Mahfooz 3 User Group Leader

Featured topics

Product updates

Dynamics 365 release plans