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Infinite loop in workflow

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I have a workflow that is an if statement and 2 actions, i.e. creating a case and updating a field on the current item/application.

Sometimes when the process is run, I get the error below. 

Is there a way of diagnosing this and finding out where the infinite loop actually occurs?


Thank you,


  • Suggested answer
    Community Member Profile Picture
    Community Member UG Leader on at
    RE: Infinite loop in workflow

    Hi Oliver_McErlane,

    Please check whether there is another workflow would be triggered by this flow, such as another workflow is triggered when a case is created or your field is updated. And if that workflow would trigger this flow again, you would get this error.

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