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Supply chain | Supply Chain Management, Commerce
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Can't post packing slip when sales order has any stopped lines

Posted on by 10

Question: we have problems with the posting of packing slips and invoices when order lines in the sales order are marked as “stopped”.

Scenario :We have an order with 10 order lines, 8 are marked as “stopped”,

                 2 lines should be picked for delivery.

                 We uncheck “stopped” on these two lines.

The warehouse worker is able to create a load, but when posting the packing slip he gets an error message that lines are marked as stopped. So sales taker must uncheck all position and has to wait until the packing slip and the invoice are created.
Then he has to set the positions to stopped again.

This procedure is very complicated and not efficient. It must be possible for us to post a packing slip and an invoice even if items in the order are still marked stopped.

  • lvdtang Profile Picture
    lvdtang 1,887 on at
    RE: Can't post packing slip when sales order has any stopped lines

    Hi Amit,

    That's correct, you cannot edit the field. However, it shows the end-user whether it is stopped or not. When it is stopped, the user can click on the sales order id and uncheck the stopped parameter on the sales order lines 

    pastedimage1678732467096v1.png

    I know it is work arround, but with this work arround you can see this setting/status before you release the order to the warehouse. Yes, you need a developer/technical consultant to make the field editable. 

    Regards,

    Laurens

  • Amit.cf Profile Picture
    Amit.cf 10 on at
    RE: Can't post packing slip when sales order has any stopped lines

    Hi Laurens,

    Thanks for the quick help.

    I have just inserted the stopped field in release to warehouse form> it shows the stopped line but it does not allow me to mark them unstopped again.  

    does it require technical consultant to make it editable? functionally i did not find it

    Regards

    amit

  • lvdtang Profile Picture
    lvdtang 1,887 on at
    RE: Can't post packing slip when sales order has any stopped lines

    Hi Amit,

    That's standard Dynamics, if you want to change it, you need an extension. There is maybe a work around. Add the 'Stopped parameter' in the release to warehouse form. When you know it upfront (before release to warehouse), you can uncheck the checkbox 'stopped' to avoid error messages when you post the packing slip. 

    pastedimage1678369023489v1.png

    Regards,

    Laurens

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