Can't post packing slip when sales order has any stopped lines

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Posted on by Amit.cf

Question: we have problems with the posting of packing slips and invoices when order lines in the sales order are marked as “stopped”.

Scenario :We have an order with 10 order lines, 8 are marked as “stopped”,

2 lines should be picked for delivery.

We uncheck “stopped” on these two lines.

The warehouse worker is able to create a load, but when posting the packing slip he gets an error message that lines are marked as stopped. So sales taker must uncheck all position and has to wait until the packing slip and the invoice are created.
Then he has to set the positions to stopped again.

This procedure is very complicated and not efficient. It must be possible for us to post a packing slip and an invoice even if items in the order are still marked stopped.

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Laurens vd Tang 3,960 Super User 2025 Season 2 on at

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Hi Amit,

That's standard Dynamics, if you want to change it, you need an extension. There is maybe a work around. Add the 'Stopped parameter' in the release to warehouse form. When you know it upfront (before release to warehouse), you can uncheck the checkbox 'stopped' to avoid error messages when you post the packing slip.

Regards,

Laurens

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Amit.cf 10 on at

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Hi Laurens,

Thanks for the quick help.

I have just inserted the stopped field in release to warehouse form> it shows the stopped line but it does not allow me to mark them unstopped again.

does it require technical consultant to make it editable? functionally i did not find it

Regards

amit

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Laurens vd Tang 3,960 Super User 2025 Season 2 on at

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Hi Amit,

That's correct, you cannot edit the field. However, it shows the end-user whether it is stopped or not. When it is stopped, the user can click on the sales order id and uncheck the stopped parameter on the sales order lines

I know it is work arround, but with this work arround you can see this setting/status before you release the order to the warehouse. Yes, you need a developer/technical consultant to make the field editable.

Regards,

Laurens

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