Good day,
I am attempting to run the Periodic Task in the Credit & Collections module to Update Financials, and I am getting a warning that "The entered date must follow the period code." The dates were prepopulated with a Start Date of the fiscal year start and an End Date of the fiscal year end. Dates are in U.S. m/d/yyyy format. It won't let me move forward with these dates, or any others I've tried.
I've tried other date combinations, like 8/1/25..8/31/25, 9/1/25..9/18/25 (today), 1/1/25..9/18/25 (calendar YTD) and 8/19/25..9/18/25 (full month). They all give the same error.
I've tried to search for a solution, but the only suggestion was to set up Period Codes in the Sales & Marketing Parameters. That may be where the start and end dates defaulted from, as this is what I have set up there:
But I don't understand what Sales & Marketing parameters have to do with Financials in Credit & Collections, or how the period codes would need to be set up to get this to work. As far as I can tell, the Period Codes in Sales & Marketing tie to project management and billing. There doesn't seem to be anything in Microsoft's documentation to indicate this is necessary setup for Credit & Collections. Any guidance on what I need to do to resolve this error so I can move forward?
