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Error when adding item to Sales Quote

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Posted on by 318

Hello,

When adding item 20270 with a quantity of over 35 to a sales quote, we get the attached error. For example SQ-105782.

This also happens in Sandbox. For example SQ-096318. Haven't come across it with any other item.

There is 32 in stock but not sure if that's a coincidence.

Error-when-adding-item.png

Any suggestions?

  • Nuno P Profile Picture
    Nuno P 65 on at
    RE: Error when adding item to Sales Quote

    Hello,

    This is likely to be a stock warning that the system is trying to show. But is trying to do it by not using an error but a page. Because is being done in the middle of a transaction you get that behavior.

    This can be caused by some customization.

    If you don't have any that may affect table 37 then is probably a MS issue. Log it with MS/

    Thank you,

    Nuno Pinto

    Lidd Consultants

  • Suggested answer
    Nitin Verma Profile Picture
    Nitin Verma 21,091 Super User 2024 Season 1 on at
    RE: Error when adding item to Sales Quote

    Hi,

    You need to debug in this case, because as I can see behind there is a customization done. you need to connect with same developer.

    Thanks.

  • Suggested answer
    Ben Baxter Profile Picture
    Ben Baxter 4,964 Super User 2024 Season 2 on at
    RE: Error when adding item to Sales Quote

    Check your Extensions.  If I had to guess you have an extension that is connected to the Validation of the Quantity field on the Sales Lines.  Something in this Extension is causing this message.  Reach out to your partner (who I assume made the extension) to have them look into the cause.

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