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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Unable to Access Busin...
Small and medium business | Business Central, N...
Suggested Answer

Unable to Access Business Central Admin center to create new user

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Posted on by ERPlatanos 73

Hello,

I know the admin center is usually available by link in the top left corner of the screen or top right drown down near settings; however neither of these are available.

pastedimage1677081869190v1.png

pastedimage1677081904794v2.png

I have SUPER permissions and a few others for modifying pages. Not sure where or how to access this.

I have the same question (0)
  • Horia Micu Profile Picture
    Horia Micu Microsoft Employee on at

    Hello Jake,

     Are you able to access Microsoft 365 Admin portal ?

      You need GA ( Global Admin  ) rights to create new users on M365 Admin portal .

    portal.office.com/.../Home

    learn.microsoft.com/.../add-users

  • ERPlatanos Profile Picture
    ERPlatanos 73 on at

    Horia,

    I was able to access the Users page with the original Global Admin account; however, we set a user as another global admin and they are unable to navigate to edit users in 365

  • ERPlatanos Profile Picture
    ERPlatanos 73 on at

    Horia,

    To clarify, it looks like I'm able to access the Dynamics 365 Business Central admin center, but this isn't where users are updated.

    pastedimage1677098686853v1.png

    I am having trouble accessing or navigating to the users page. I even sent them the link and they got an error saying they didn't have access due to permissions

  • Horia Micu Profile Picture
    Horia Micu Microsoft Employee on at

    Jake,

      Most probably your account is not setup as SUPER user, please try using a 2nd account add SUPER permision so you can run sync process from M365 .

  • Robin Patrick Profile Picture
    Robin Patrick 29 on at

    Hope you added license:
    The import includes license assignments.

    Sign in to Business Central using an administrator account.
    Choose the. icon, enter Users, and then choose the related link.
    Choose Update Users from Microsoft 365.

    Regards,
    Robin

  • Suggested answer
    Amit Profile Picture
    Amit 2,563 on at

    Hi,

    Refer the below link for info.

    https://erpconsultors.com/create-user-in-d365-bc-saas-or-online-version/

    Regards

    Amit Sharma

    www.erpconsultors.com

    linkedin.com/in/amit-sharma-94542440/

    Press Yes if info is useful.

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