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Service | Customer Service, Contact Center, Fie...
Suggested Answer

Business Process Flow

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Posted on by 5

What is the best practice to allow the users to navigate to the previous stage only from specific stages?

Is it "Action Step" or " Power Automate flow"

I have the same question (0)
  • Suggested answer
    CRMJetty Profile Picture
    3,512 on at

    Hello,

    Pls refer this video,

    https://carldesouza.com/using-javascript-to-go-to-next-stage-in-business-process-flows/

    https://community.dynamics.com/crm/f/microsoft-dynamics-crm-forum/195814/prevent-a-user-from-going-to-new-stage-on-a-business-process-flow

    I hope it helps,

    Thanks.

    Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365

  • Community Member Profile Picture
    on at

    Hi,

    Or you can also try to use JS:

    Using JavaScript to Go to Next Stage in Business Process Flows - Carl de Souza

    If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

    Best Regards,

    Frank Gong

  • Ram Prakash Duraisamy Profile Picture
    2,287 on at

    Hello,

    Obviously you need to go with Action Step only

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