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Are we encrypt customer data present in CRM?

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Posted on by 15

Hello Team,

Need some information regarding encryption of CRM data.

Let me know is Customer data is encrypted at rest API or data service managed internally by Microsoft CRM?

Please provide answers on above ask.



  • CRM1339 Profile Picture
    CRM1339 25 on at
    RE: Are we encrypt customer data present in CRM?

    Hello Carlos,

    Reading the documentation that you attached, it looks like the Out of the Box CRM encryption is only available on specific entities like EmailServerProfile and Mailbox - is that correct?

    Do you know if there's a way to encrypt a custom field on the Account entity, for example?


  • Suggested answer
    RE: Are we encrypt customer data present in CRM?

    Hello Vaibhav,

    I hope you are well and safe.

    I recommend these official documentations below about encrypt data:




    Kind Regards,

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