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Microsoft Dynamics 365 | Integration, Dataverse...
Suggested Answer

Are we encrypt customer data present in CRM?

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Posted on by 15

Hello Team,

Need some information regarding encryption of CRM data.

Let me know is Customer data is encrypted at rest API or data service managed internally by Microsoft CRM?


Please provide answers on above ask.

Thanks,

Vaibhav

I have the same question (0)
  • Suggested answer
    Carlos Eduardo Fontolan Profile Picture
    on at

    Hello Vaibhav,

    I hope you are well and safe.

    I recommend these official documentations below about encrypt data:

    - docs.microsoft.com/.../authenticate-oauth

    - docs.microsoft.com/.../data-encryption

    - docs.microsoft.com/.../office-365-encryption-in-microsoft-dynamics-365

    Kind Regards,

  • CRM1339 Profile Picture
    25 on at

    Hello Carlos,

    Reading the documentation that you attached, it looks like the Out of the Box CRM encryption is only available on specific entities like EmailServerProfile and Mailbox - is that correct?

    Do you know if there's a way to encrypt a custom field on the Account entity, for example?

    Thanks.

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