.Net Business connector installation failure

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Posted on by E. R.

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Dears,

Please note that i am facing the following error when trying to install .net business connector (integration components). I am using Microsoft dynamics AX 2012 R3 on a test environment.

Your support is highly appreciated.

Regards,

Elie

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E. R. 739 on at

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Chaitanya Golla 17,225 on at

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Hi,

Have you had a chance to check the EventViewer to check if it logged any event during installation(as the error is not enough informative). Please run the setup as an administrator.

Refer following links:

(.NET Business Connector [AX 2012])

technet.microsoft.com/.../aa834453.aspx

(Install the .NET Business Connector [AX 2012])

technet.microsoft.com/.../aa548683.aspx

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E. R. 739 on at

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Dears,

Please note that BusinessConnector was installed, but when i installed CU12, the .Net business connector was not updated, so i deleted this component than i am trying to re-install it but without success.

@Chaitanya Golla

thank you for your reply: i found the following in this path C:\Program Files\Microsoft Dynamics AX\60\Setup Logs\2017-08-30 08-53-25

i hope it may help.

Property(S): SOURCEDIR = C:\Users\user\Desktop\AXSETUPFILE\MSI\Components64\

MSI (s) (2C:34) [08:54:05:283]: Note: 1: 1729

MSI (s) (2C:34) [08:54:05:283]: Product: Microsoft Dynamics AX 2012 Components (64 bit) -- Configuration failed.

MSI (s) (2C:34) [08:54:05:302]: Windows Installer reconfigured the product. Product Name: Microsoft Dynamics AX 2012 Components (64 bit). Product Version: 6.3.164.0. Product Language: 1033. Manufacturer: Microsoft Corporation. Reconfiguration success or error status: 1603.

MSI (s) (2C:34) [08:54:05:325]: Deferring clean up of packages/files, if any exist

MSI (s) (2C:34) [08:54:05:325]: MainEngineThread is returning 1603

MSI (s) (2C:80) [08:54:05:327]: RESTART MANAGER: Session closed.

MSI (s) (2C:80) [08:54:05:327]: No System Restore sequence number for this installation.

=== Logging stopped: 30-Aug-17 8:54:05 ===

MSI (s) (2C:80) [08:54:05:331]: User policy value 'DisableRollback' is 0

MSI (s) (2C:80) [08:54:05:331]: Machine policy value 'DisableRollback' is 0

MSI (s) (2C:80) [08:54:05:331]: Incrementing counter to disable shutdown. Counter after increment: 0

MSI (s) (2C:80) [08:54:05:331]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2

MSI (s) (2C:80) [08:54:05:332]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2

MSI (s) (2C:80) [08:54:05:332]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1

MSI (s) (2C:80) [08:54:05:332]: Destroying RemoteAPI object.

MSI (s) (2C:98) [08:54:05:333]: Custom Action Manager thread ending.

MSI (c) (A4:A4) [08:54:05:357]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1

MSI (c) (A4:A4) [08:54:05:357]: MainEngineThread is returning 1603

=== Verbose logging stopped: 30-Aug-17 8:54:05 ===

your suggestions, support is highly appreciated.

Regards,

Elias

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Mahmoud Hakim 17,887 on at

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can you update your windows firstly?

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Vilmos Kintera 46,149 on at

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You have to use the original AX 2012 R3 installer kit, and slipstream the latest kernel hotfix into the Updates folder, and try installing after. Make sure you run setup with elevated access.

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E. R. 739 on at

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Dear Vilmos Kintera,

Please note that i am using the slipstream of the latest CU as per the following screenshot.

kindly advise.

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E. R. 739 on at

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Dear Mahmoud,

I am running windows update, Security Update for SQL Server 2014 Service Pack 2 GDR (KB4019093) is required. when i download/install it than i will update you.

Regards,

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E. R. 739 on at

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Dear Mahmoud,

Please note that i installed all windows updates required, than i tried to install . Net business connector but without success. same result.

Regards,

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Vilmos Kintera 46,149 on at

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Something is broken in your Global Assembly Cache based on the error code, within Windows, likely due to broken updates/installations. You need to troubleshoot what assembly is broken, and you could try to remove it, see if AX can install it afterwards.

blogs.msdn.microsoft.com/.../mailbag-how-to-debug-1935-errors-with-hresult-0x80131047-in-an-msi-based-setup

It could also be access issue if you did not run the setup with elevated rights.

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