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Microsoft Dynamics GP (Archived)

Exchange login

Posted on by 1,960

I am trying to configure GP to send email from exchange,

When prompted with:

Email Address: email@organisation.com.au

Password: Password

Logon: domain\account

Which I know is correct, I get the message:

Login failed: Check your login information and try again.

The Server type is set to exchange in the system preferences.

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  • RE: Exchange login

    Are you sure your company has Web Service for Exchange configured? This is in the System Setup guide on page 13:

    Setting system preferences

    In the System Preferences window, you can set home page defaults, enable the

    option for users to automatically log in to Microsoft Dynamics GP, and specify the

    location of your Microsoft SharePoint®.

    To set system preferences:

    1. Open the System Preferences window.

    (Administration >> Setup >> System >> System Preferences)

    2. Enter the URL for your SharePoint server so that you can use the search box in

    Microsoft Dynamics GP.

    3. Select MAPI or Exchange as your email server type.

    If you select Exchange, you must be using Exchange 2007 Service Pack 1 or

    greater with Exchange Web Services. The Autodiscover service must be enabled

    to connect to the Exchange server.

  • Travis Profile Picture
    Travis 1,960 on at
    RE: Exchange login

    Hi, It says in my question that I have exchange set in the system preferences screen.  I am not sure that Outlook versions is relevant as I am trying to use exchange.

  • Suggested answer
    soma Profile Picture
    soma 24,406 on at
    RE: Exchange login

    Please have a look on the below link.

    community.dynamics.com/.../e-mail-error-in-microsoft-dynamics-gp-2013.aspx

    Hope this helps!!!

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Exchange login

    Hi Travis,

    Please make sure that you have choose "Exchange" server type in System Preferences screen.

    also If you're using a 64-bit version of Office/Outlook, in Microsoft Dynamics GP 2013, in the System Preferences window (Microsoft Dynamics GP > Setup > System Preferences), the Server Type needs to be set to 'Exchange'.

    If you're using a 32-bit version of Office/Outlook, in Microsoft Dynamics GP 2013, in the System Preferences window, the Server Type can be set to either MAPI or Exchange.

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