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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / 2016 documentation
Service | Customer Service, Contact Center, Fie...
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2016 documentation

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Posted on by rootoyou 3
Hi
I wanted to get any detailed documentation and guide on D365 CRM 2016 config, customisation.
I tried looking online but couldn't find guides, certification and general help docs etc, similar to ones that were available earlier for reference and study etc (eg guides, docs, etc)
its been deprecated but hopefully the content can still be accessed. On- premise option would be greatly helpful 
any help would be greatly appreciated
  • Suggested answer
    PerezAguiar Profile Picture
    PerezAguiar on at
    2016 documentation
    Hey!
     
    Sure.  On https://learn.microsoft.com/en-us/previous-versions/dynamicscrm-2016/deployment-administrators-guide/hh699726(v=crm.8) you have some basic information like configuring HTTPS, authentication, etc.
     
    If you're looking for Business Configuration, then you should point to https://learn.microsoft.com/en-us/previous-versions/dynamicscrm-2016/administering-dynamics-365/dn531153(v=crm.8)?redirectedfrom=MSDN, where you have data about adding currencies, business units, apply your own logo and change colours, as well as editing forms, on https://learn.microsoft.com/en-us/previous-versions/dynamicscrm-2016/administering-dynamics-365/dn531158(v=crm.8).
     
    Regards,
    ******
    I hope this answer has helped you solve your problem. If you are satisfied with it, please consider marking it as the excellent answer by clicking on the green check mark below. This will help other users who have similar questions find the best solution.
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  • rootoyou Profile Picture
    rootoyou 3 on at
    2016 documentation
    is there anything on customisation and configuration that's there and available 9 Something on setting forms, rules etc)?
    Thanks again for your assistance
     
  • Suggested answer
    PerezAguiar Profile Picture
    PerezAguiar on at
    2016 documentation
    Hey!

    Before delving into CRM 2016, please be aware that D365 CRM 2016 (or version 8.2) is mostly outdated, and only has extended support until 2026.  YOu can read more on https://learn.microsoft.com/en-us/lifecycle/products/dynamics-crm-2016-dynamics-365.
     
     
    Installation guidelines are available at https://learn.microsoft.com/en-us/previous-versions/dynamicscrm-2016/deployment-administrators-guide/hh699776(v=crm.8).  Beyond this, any other documentation would be unofficial or outdated.
     
    REgards,
     
    ******
    I hope this answer has helped you solve your problem. If you are satisfied with it, please consider marking it as the excellent answer by clicking on the green check mark below. This will help other users who have similar questions find the best solution.
     Thank you for your feedback!

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