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Issues using HQ Manager after installing FP2

Posted on by Microsoft Employee

Hi there,

After installing FP2 my HQ Manager "hangs" for 2-3 seconds every 10 sec or so. Have anyone noticed that? My client is little annoyed about it. They have 10 pc's using HQ Manager and they all report the same behaviour. It was not happening with FP1. Help! 

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  • John Robinson Profile Picture
    John Robinson 312 on at
    Re: Issues using HQ Manager after installing FP2

    Absolutely.

     Same thing is happening to me.  It appears to be that everytime someone connects via HQ CLIENT it 'Refreshes the data' causing HQ to pause and suddenly jump to either the top or bottom of the database list.

      It's absolutely KILLING productitivity and I submitted a trouble ticket only to be told that they're working on a hotfix and will let me know if/when it's done.  

     Last time I had a problem that needed a hotfix it took about 6 months for it to be issued.  Hope to god it's on a PRIORITY list because it's frustrating EVERYONE (all 9 stores) that are trying to work on HQ.

  • Rick McKeon Profile Picture
    Rick McKeon 990 on at
    Re: Issues using HQ Manager after installing FP2

    I hope Microsoft is reading these.  Yes, and then it re-loads the data and jumps back to the first item in the table.  Incredibly annoying and is going to kill productivity.

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