Dynamics Community Forum Thread Details

Error Creating Article with Dynamics 365 OOTB Template: Unexpected Token Issue

I'm using the latest version of Dynamics 365. When I try to create an article using the out-of-the-box (OOTB) template, I get the following error message. I've also included the text from the log file. The 'unexpected token' shouldn't be an issue, as I'm cutting and pasting from Microsoft Word. To be sure, I've even tried using a single character and still get the same error. Additionally, the plugin it references doesn’t exist in the environment. See the screenshot from the XrmToolBox Plugin Registration Tool.

Exception Message: '=' is an unexpected token. The expected token is ';'. Line 1, position 665.

ErrorCode: -2147220891
HexErrorCode: 0x80040265

ErrorDetails:
   ApiExceptionSourceKey: Plugin/Microsoft.Dynamics.KnowledgeManagement.Plugins.PreCreateOperationKnowledgeArticle
   ApiStepKey: a4ef03e1-a828-43b4-ba12-efa1cee2cf16
   ApiDepthKey: 1
   ApiActivityIdKey: d2be5ad8-f09d-455c-8dc7-674ae3735064
   ApiPluginSolutionNameKey: msdynce_KnowledgeManagement
   ApiStepSolutionNameKey: msdynce_KnowledgeManagement
   ApiExceptionCategory: ClientError
   ApiExceptionMessageName: IsvAborted
   ApiExceptionHttpStatusCode: 400
   OperationStatus: 0
   SubErrorCode: -2146233088
   Plugin:
       PluginTrace: [Microsoft.Dynamics.KnowledgeManagement.Plugins: Microsoft.Dynamics.KnowledgeManagement.Plugins.PreCreateOperationKnowledgeArticle]
[a4ef03e1-a828-43b4-ba12-efa1cee2cf16: MainOperation PreCreateKnowledgeArticle]
Entered Microsoft.Dynamics.KnowledgeManagement.Plugins.PreCreateOperationKnowledgeArticle.Execute(), Correlation Id: 886b8538-fc8f-43f5-bb60-aa18db046587, Initiating User: fecdd1e3-ffb6-ee11-a568-001dd8306aa2
Exiting Microsoft.Dynamics.KnowledgeManagement.Plugins.PreCreateOperationKnowledgeArticle.Execute(), Correlation Id: 886b8538-fc8f-43f5-bb60-aa18db046587, Initiating User: fecdd1e3-ffb6-ee11-a568-001dd8306aa2

TraceText:
   [Microsoft.Dynamics.KnowledgeManagement.Plugins: Microsoft.Dynamics.KnowledgeManagement.Plugins.PreCreateOperationKnowledgeArticle]
   [a4ef03e1-a828-43b4-ba12-efa1cee2cf16: MainOperation PreCreateKnowledgeArticle]
   Entered Microsoft.Dynamics.KnowledgeManagement.Plugins.PreCreateOperationKnowledgeArticle.Execute(), Correlation Id: 886b8538-fc8f-43f5-bb60-aa18db046587, Initiating User: fecdd1e3-ffb6-ee11-a568-001dd8306aa2
   Exiting Microsoft.Dynamics.KnowledgeManagement.Plugins.PreCreateOperationKnowledgeArticle.Execute(), Correlation Id: 886b8538-fc8f-43f5-bb60-aa18db046587, Initiating User: fecdd1e3-ffb6-ee11-a568-001dd8306aa2

Activity Id: d6316ae1-fc47-45d5-aa70-920b88b2b01b
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