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Microsoft Dynamics CRM (Archived)

Restrict user to access and view only own BU data

Posted on by 455

Hi,

I have created different business units, add user in business unit and assigned role like salesperson, sale manager, VP sales.

I want to restric visibility of all record at business unit level. for example BU-A user can only see leads and opportunity to their own BU and now allow them to see other business unit like BU-B details.

pls guide how to implement these restrictions.

Thanks. 

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  • Verified answer
    RaviKashyap Profile Picture
    RaviKashyap 55,410 on at
    RE: Restrict user to access and view only own BU data

    yes, change every permission. It would be good if you copy the role and then update the privileges.

    Yes uts lengthy process but if you click on the entity name I.e account then it will change all the permissions at one for that entity.

    trry clicking on account and see

  • Irfan Mughal Profile Picture
    Irfan Mughal 455 on at
    RE: Restrict user to access and view only own BU data

    "If you set the the priviledge as Business Unit than the users will have access to those records which are belongs to their BU. Try changing it to BU level and see if it works."

    What should i changed at BU Level. Should create new security role by copying salesperson role and change organization to BU level on every level or just i need to change specific permission to set for BU level, as we can see under Business Unit under business management tab. pls guide

    change every permission all green dots to half yellow is lengthy task. any other way.

  • RaviKashyap Profile Picture
    RaviKashyap 55,410 on at
    RE: Restrict user to access and view only own BU data

    full green means user will have access to all the records, half yellow.means will have acces to his Bu records only

  • RaviKashyap Profile Picture
    RaviKashyap 55,410 on at
    RE: Restrict user to access and view only own BU data

    You need to update the security role.

    Example for account, under change all green dots to half yellow by clicking on it.

    Check the youtube video i. shared in my first response

  • Irfan Mughal Profile Picture
    Irfan Mughal 455 on at
    RE: Restrict user to access and view only own BU data

    i am using default salesperson security role and assigned user just single salesperson role.

    salesperson.PNG

    pls advise further.

  • Suggested answer
    RaviKashyap Profile Picture
    RaviKashyap 55,410 on at
    RE: Restrict user to access and view only own BU data

    with this set up, if you set the priviledge to just Bu level then it should restrict cross bu accesss.

    Assuming that you have assigned the correct security role to the user.

    Note that securoty roles works in cumulative manner I.e. if you have more than 2 security role than the final security priviledges woyld be the addtion of the 2 security role.

    can you check if your security role has bu level access and your user has just this security role

  • Irfan Mughal Profile Picture
    Irfan Mughal 455 on at
    RE: Restrict user to access and view only own BU data

    Hi,

    i have two level hierarcy. One top/parent BU and have Child BU.

    - Main BU

       - Sub BU1 [Salespersons/Salemanager in this BU see all record of this BU]

       - Sub BU2 [Salespersons/Salemanager in this BU see all record of this BU]

    for user i have given BU and salesperson role, but right now salesperson in BU1 can see records in BU2.

    I want to restrict that access, only user in BU1 can only access data at their BU level.

    pls guide how i setup this sort of permission.

    Thx

  • Suggested answer
    RaviKashyap Profile Picture
    RaviKashyap 55,410 on at
    RE: Restrict user to access and view only own BU data

    You cannot set restriction for specific BU. However you can set privileges as Parent-Child business unit this means that the user can see record for his BU and records from its child BU.

    You might need to create separate security role and set up your BU in some kind of Parent Child BU. Something like this-

    - Restricted BU

    - Main BU

        - Sub BU1

        - Sub BU2

    and so on..

    Then you can create separate Security role for Main BU [keeping Parent-Child privilege] user and Restricted BU users [Keeping BU level privilege]

    Whats you current structure look like? Can you share some more details?

  • Irfan Mughal Profile Picture
    Irfan Mughal 455 on at
    RE: Restrict user to access and view only own BU data

    in saleperson role set account at BU level that i will apply to organization wide. is it possible to set it only for ONE Business Unit. only one business unit want to restric access and view of his BU data from other business unit. pls guide how to allow at only one business unit level. thx

  • RaviKashyap Profile Picture
    RaviKashyap 55,410 on at
    RE: Restrict user to access and view only own BU data

    If you set the the priviledge as Business Unit than the users will have access to those records which are belongs to their BU. Try changing it to BU level and see if it works.

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