It appears that Field Service generates Booking Journal records based on Booking Timestamps when the Booking is marked "Completed".
We would like to generate Booking Journals immediately when the Booking system status is updated, for more real time visibility. Is this possible?
Thanks.
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I don't think its possible to have real time visibility using Booking Journals as the Duration gets calculated by the Start and End Time. If there isn't as end time then the duration wont get filled in.
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GetDuration: function() {
var n = FieldOneSkyUtils.Fields.GetValue("msdyn_starttime"),
t = FieldOneSkyUtils.Fields.GetValue("msdyn_endtime"),
i = 0;
return n != null && t != null && t > n && (i = dojo.date.difference(n, t, "minute")), i
},
You could just create a new Entity which achieves this?
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André Arnaud de Cal...
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