Dynamics Community Forum Thread Details

Cannot read property 'trim' of undefined on PhoneCall Form while setting another field with "to"

Hi all,

I am trying to set a lookup(account) field with "to" field on phonecall form. But while setting it I get this following error message.

"TypeError: Cannot read property 'trim' of undefined
at Function.Number._parse (crm.arvento.com/.../global.ashx)
at Function.Number.parseInvariant (crm.arvento.com/.../global.ashx)
at Mscrm.TurboForm.Control.ViewModel.QuickFormViewModel.$Gh_4 (crm.arvento.com/.../formcontrols.js)
at crm.arvento.com/.../global.ashx
at crm.arvento.com/.../global.ashx
at Mscrm.TurboForm.Control.Data.LookupDataAttribute.fireOnChangeInternal (crm.arvento.com/.../formcontrols.js)
at Mscrm.TurboForm.Control.Data.LookupDataAttribute.setValueInternal (crm.arvento.com/.../formcontrols.js)
at Mscrm.TurboForm.Control.Data.LookupDataAttribute.setValue (crm.arvento.com/.../formcontrols.js)
at Mscrm.FormControls.ClientApi.XrmTurboFormEntityAttributeLookup.setValue (crm.arvento.com/.../formcontrols.js)
at setMusteriDetails (crm.arvento.com/.../new_telefonGorusmesi)"

and here is my js code;

function ToOnChange(){
var to = Xrm.Page.getAttribute("to").getValue();
if (to != null) {
        if (to[0] != undefined) {
            if (to[0].entityType == "account") {
                var toId= to[0].id.toString().replace("{", "").replace("}", "");
                setMusteriDetails(toId);
            }
        }
    }
}

function setMusteriDetails(toId) {
    if (toId!= null) {
        //retrieve musteri detail
        var queryMusteri = "accounts(" + toId+ ")?$select=emailaddress1,_new_bayi_value,_new_bolge_value,_new_sehir_value,_new_ulke_value,name";
        var resultMusteri = RestBuilder("GET", queryMusteri);
        var emailAddress = resultMusteri["emailaddress1"];
        var bayiId = resultMusteri["_new_bayi_value"];
        var bayiAdi = resultMusteri["_new_bayi_value@OData.Community.Display.V1.FormattedValue"];
        var bolgeId = resultMusteri["_new_bolge_value"];
        var bolgeAdi = resultMusteri["_new_bolge_value@OData.Community.Display.V1.FormattedValue"];
        var sehirId = resultMusteri["_new_sehir_value"];
        var sehirAdi = resultMusteri["_new_sehir_value@OData.Community.Display.V1.FormattedValue"];
        var ulkeId = resultMusteri["_new_ulke_value"];
        var ulkeAdi = resultMusteri["_new_ulke_value@OData.Community.Display.V1.FormattedValue"];
        var toName= resultMusteri["name"];
        //set musteri detail       
        Xrm.Page.getAttribute("new_email").setSubmitMode("always");
        Xrm.Page.getAttribute("new_email").setValue(emailAddress);
        Xrm.Page.getAttribute("new_bayi").setSubmitMode("always");
        Xrm.Page.getAttribute("new_bayi").setValue([{ id: bayiId, name: bayiAdi, entityType: "new_bayi" }]);
        Xrm.Page.getAttribute("new_bolge").setSubmitMode("always");
        Xrm.Page.getAttribute("new_bolge").setValue([{ id: bolgeId, name: bolgeAdi, entityType: "new_bolge" }]);
        Xrm.Page.getAttribute("new_sehir").setSubmitMode("always");
        Xrm.Page.getAttribute("new_sehir").setValue([{ id: sehirId, name: sehirAdi, entityType: "new_sehir" }]);
        Xrm.Page.getAttribute("new_ulke").setSubmitMode("always");
        Xrm.Page.getAttribute("new_ulke").setValue([{ id: ulkeId, name: ulkeAdi, entityType: "new_ulke" }]);
          
        Xrm.Page.getAttribute("new_musteri").setSubmitMode("always");
        Xrm.Page.getAttribute("new_musteri").setValue([{ id: toId, name: toName, entityType: "account" }]);
        //set bayi telefon
        var queryBayi = "new_bayis(" + bayiId + ")?$select=new_tel";
        var resultBayi = RestBuilder("GET", queryBayi);
        var bayiTel = resultBayi["new_tel"];
        if (bayiTel != null) {
            Xrm.Page.getAttribute("new_bayitelefon").setValue(bayiTel);
        }
    }
}

It works fine if I delete the code sets new_musteri field. I wonder why I get that error.
I really appreciate any help.

Thanks!

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