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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Work item could not be...
Finance | Project Operations, Human Resources, ...
Suggested Answer

Work item could not be created. Insufficient rights for user.

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Posted on by Han Han 20

Dear All 

i have message in log

Stopped (error): X++ Exception: Work item could not be created. Insufficient rights for user.

 at SysWorkflowWorkItem-create

SysWorkflowWorkItem-createWorkItems

SysWorkflow-save

SysWorkflowQueue-resume

X++ Exception: The workflow system could not access the busin

workflow stop because this error

please Help Me.

Thanks

Hans

I have the same question (0)
  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hello Hans,

    Can you approach your IT and ask for more user rights?

    The user that you are currently using for working in AX seems to have limited rights that cause this error.

    Best regards,

    Ludwig

  • Suggested answer
    Ramit Paul Profile Picture
    Ramit Paul 22,803 Most Valuable Professional on at

    Hi,

    This is happening because the user who is going to approve, he/she doesnt have correct permission for module.

    Please give him/her the role, it will solve the issue.

  • Han Han Profile Picture
    Han Han 20 on at

    can u tell me what kind of Role, because i already setting same role with user superior, but only he have message error workflow

  • Suggested answer
    Junaid Idrees Profile Picture
    Junaid Idrees on at

    Hi Hans,

    You didn't mention on which workflow you are getting this error?

    For example, if you are getting this error on Purchase Order approval then you have to check the user who has to approve/create this workflow has assigned to "Purchasing agent" or "Purchasing Manager" Or "Accounting Manager"

  • Han Han Profile Picture
    Han Han 20 on at

    Dear Junaid

    example this user ,

    i want  this user as approval in workflow purchasing requisition reviewer, after save and close. workflow new cannot be active, Status X

  • Suggested answer
    Junaid Idrees Profile Picture
    Junaid Idrees on at

    Hi Hans,

    Purchasing agent is the security role and Duty name to approve PR is "PurchReqPurchaseRequisitionApprove" and to maintain/Create PR is "PurchReqPurchaseRequisitionMaintainAll"

    Does this user assigned to this Role or not?

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