Has anyone seen this strange behavior before with Macros. Customer created a Macro shortcut on the GP home page with hot key. When users log off and log back in the next day the hot key selected is switched to none.
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Hi,
I don't think this is the fault of the macro itself, I don't think you can change the hot key via the macro. Mahmoud M. AlSaadi has a good question about whether the 'sa' user has the same issue.
1. You mentioned 'users', plural, are you adding the macro to a user class?
2. When you right click and check the properties of the shortcut, does it show a blank entry (I think that's what you said)?
3. Does it happen to everyone for every company from every workstation?
4. Is it intermittent, or does it happen every time?
The shortcut key information is stored in the SY01990 of the Dynamics database. When you set the shortcut, check the value of the ScbShortcutKey column. After the user logs out, check the value again and let us know what you find.
Kind regards,
Leslie
I have been trying different scenarios, and I am not being able to reproduce this !
Does it happen on another machine, using a windows admin user ?
Your feedback is highly appreciated,
Hi Mahmoud,
Here is the code:
Macro 1 Fullfill order
# DEXVERSION=11.00.0221.000 2 2
CheckActiveWin dictionary 'default' form 'SOP_Order_Fulfillment' window 'SOP_Order_Fulfillment'
MoveTo field '(L) Sites' item 0 # 'All'
ClickCancel field '(L) Sites' item 0 # 'All'
MoveTo field '(L) Fulfill All PB'
ClickHit field '(L) Fulfill All PB'
Macro 2 Print packing slip
# DEXVERSION=11.00.0221.000 2 2
CheckActiveWin dictionary 'default' form 'SOP_Order_Fulfillment' window 'SOP_Order_Fulfillment'
MoveTo field '(L) Fulfill All PB'
ClickHit field '(L) Fulfill All PB'
MoveTo field 'Holds Button'
ClickHit field 'Holds Button'
NewActiveWin dictionary 'default' form 'SOP_Process_Holds_Entry' window 'SOP_Process_Holds_Entry'
# Key 1:
MoveTo line 2 browsewin 'Assigned_Scroll'
MoveTo field 'Remove Button'
ClickHit field 'Remove Button'
NewActiveWin dictionary 'default' form DiaLog window DiaLog
TypeTo field ANSWER , 'invoice'
MoveTo field OK
ClickHit field OK
NewActiveWin dictionary 'default' form 'SOP_Process_Holds_Entry' window 'SOP_Process_Holds_Entry'
MoveTo field 'OK Button'
ClickHit field 'OK Button'
NewActiveWin dictionary 'default' form 'SOP_Order_Fulfillment' window 'SOP_Order_Fulfillment'
ActivateWindow dictionary 'default' form 'SOP_Order_Fulfillment' window 'SOP_Order_Fulfillment'
MoveTo field WindowPrint
ClickHit field WindowPrint
NewActiveWin dictionary 'default' form 'SOP_Print_Options' window 'SOP_Print_Options'
MoveTo field '(L) Print Packing Slip CB' # 'FALSE'
ClickHit field '(L) Print Packing Slip CB' # 'TRUE'
MoveTo field 'Print Button NONE'
ClickHit field 'Print Button NONE'
NewActiveWin dictionary 'default' form 'Report_Destination' window 'Report_Destination'
MoveTo field 'OK Button'
ClickHit field 'OK Button'
NewActiveWin dictionary 'default' form 'SOP_Print_Options' window 'SOP_Print_Options'
NewActiveWin dictionary 'default' form 'SOP_Order_Fulfillment' window 'SOP_Order_Fulfillment'
PrintDialog copies 1 hori_adj 0 vert_adj 0
# Print To Printer: 'SOP Blank Packing Slip Form'
Would you please elaborate more, sharing the Macro code could definitely help
Your feedback is highly appreciated,
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