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Customized Dashboard disappearing

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Posted on by 10

Hello,

I created a personalized dashboard several weeks ago and it worked perfectly. Suddenly it disappeared without any changes in the system.

I applied most of the forum answers/suggestions to fix the issue but with no luck.

Need help!!! Thanks

  • Pierre Rahal Profile Picture
    Pierre Rahal 10 on at
    RE: Customized Dashboard disappearing

    We raised a ticket to Microsoft at that time but the assigned engineer from Microsoft was unable to track the deletion of the dashboard since we reported the issue 2 weeks after the dashboard disappeared.

    The recommendation from Microsoft is to report the incident immediately when it happens so they can track the deletion and identify the cause.

  • Heidi Profile Picture
    Heidi 10 on at
    RE: Customized Dashboard disappearing

    Did you ever discover the issue here?

    One of my team has this issue too and I suspect it may be because they have too many tiles on their dashboard, they have 9 tiles.

  • Pierre Rahal Profile Picture
    Pierre Rahal 10 on at
    RE: Customized Dashboard disappearing

    Nya,

    Thanks for your reply. Yes...

  • Pierre Rahal Profile Picture
    Pierre Rahal 10 on at
    RE: Customized Dashboard disappearing

    Thanks for your reply. Security roles are unchanged.

  • Nya Profile Picture
    Nya 29,058 on at
    RE: Customized Dashboard disappearing

    Hi,

    Have you changed the login user?

    Is the user currently logged in the same as the user who created the dashboard?

  • FOR365 Profile Picture
    FOR365 135 on at
    RE: Customized Dashboard disappearing

    Hi Pierre,

    You can try to check the user's security role applied on the dashboard.

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