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Issue connecting Retail Commerce Data Exchange: Synch Service to AOS using a second another partiton

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Posted on by 451

Hi

I have configured a second partition in AX 2012 CU1  and the idea is to get a second Retail company to be managed on that second partition.

I have setup two CDE:sync Services  to connect to the AOS on different ports in the same Server and also  a second server with a CDE:SynchService - Also setup a new configuration for the Business Connector so that it points to the new partition.  

The header when processing one NJob gets created with the correct partition but it seems that when the CDE:SyncService  connects back to AX to retrieve the data misses the partition configurated on the Config for the BC  and it shows the following error on the log.

When processing the N-Job for the first partition it Works ok.

2013.10.15 16:0:21:581 (4740) [1] CCommMgr::HandleException: Source request handler failed to process source request header: Microsoft.Dynamics.Retail.StoreConnect.Request.AXHandler.SCAXRequestHandlerException: AX source request handler failed to process request. ---> Microsoft.Dynamics.Retail.StoreConnect.Request.AXHandler.PartitionIDNotMatchException: Partition ID of source request header '5637145328' does not match the partition ID in current user session

  at Microsoft.Dynamics.Retail.StoreConnect.Request.AXHandler.SCAXSourceRequestHandler.ProcessSourceRequestHeader(ISCSourceRequestHeader sourceRequestHeader)

  --- End of inner exception stack trace ---

  at Microsoft.Dynamics.Retail.StoreConnect.Request.AXHandler.SCAXSourceRequestHandler.ProcessSourceRequestHeader(ISCSourceRequestHeader sourceRequestHeader)

  at CCommMgr.ProcessSourceRequest(CCommMgr* , basic_string<wchar_t\,std::char_traits<wchar_t>\,std::allocator<wchar_t> >* i_file_path, SCComponentManager scComponentManager)

Thanks for any help.

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  • Melvin Diaz Profile Picture
    Melvin Diaz 15 on at
    RE: Issue connecting Retail Commerce Data Exchange: Synch Service to AOS using a second another partiton

    Hi, the solution is to mark "Current partition is the default partition" on user that runs the synch service, so the user will connect by default on this partition.

  • Melvin Diaz Profile Picture
    Melvin Diaz 15 on at
    RE: Issue connecting Retail Commerce Data Exchange: Synch Service to AOS using a second another partiton

    Thank you Camilo, I have R2/CU6 and the issues persist in this version, based on Microsoft documentation, I will try to create a new user to use as BC user at the new partition (and only in this partition) and to be the user for the synch service, because seems the service uses the first information found for the user, in that case, the initial partition.

    I tell you how I will.

  • Camilo Virguez Profile Picture
    Camilo Virguez 451 on at
    RE: Issue connecting Retail Commerce Data Exchange: Synch Service to AOS using a second another partiton

    Hi Melvin,  not for now.  what i have resolved is to move the Retail to the Initial Partition. it is a little tough as moving all companies needs to be done with .dat and .def.   i have multiple companies within a partition.   I haven't tested on R2/Cu7

  • Melvin Diaz Profile Picture
    Melvin Diaz 15 on at
    RE: Issue connecting Retail Commerce Data Exchange: Synch Service to AOS using a second another partiton

    Hi Camilo, I'm facing the same issue, had you found any solution to this?

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