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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Bottom to create new P...
Small and medium business | Business Central, N...
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Bottom to create new PO is disabled

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Posted on by Alejandro Bohorquez 95

Hello everyone,

I have the following case, for a user at the bottom to create news POs is disabled, this user has the same permission, roles that another user of purchase area in the company. For the other user, the creation of POs is working correctly.

Does anyone know what can happen?

pastedimage1680732373360v1.png

Thanks in advance.

  • Verified answer
    Alejandro Bohorquez Profile Picture
    Alejandro Bohorquez 95 on at
    RE: Bottom to create new PO is disabled

    It was not a problem with the license I fixed it creating the user again and that works. The cause is unknowing.

    Thanks.

  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 75,561 Super User 2024 Season 2 on at
    RE: Bottom to create new PO is disabled

    That's a little strange, is the user not licensed for Business Central? Essential or Premium

    If the user only has a Team Members license, he does not have permission to create PO.

    “The Dynamics 365 Business Central Team Members license, not to be confused with Dynamics 365 Team Members license, grants a named user the following rights for their own use only (not for, or on behalf of, others):

    • Read data within Business Central
    • Update existing data and entries in Business Central, such as previously created customer, vendor, or item records. Entries are defined as specific accounting information that, may be updated, such as a due date on customer ledger entries.
    • Approve or reject tasks in all workflows assigned to that user, with the limit that approvals and rejections can only update data in records that Business Central Team Members can access.
    • Create, edit, and delete a sales or purchase quote
    • Create, edit, and delete personal information
    • Edit job time sheets for approval
    • Use the Dynamics 365 Power Apps/Power Automate use rights provided with a Dynamics 365 license
    • Business Central Team Members application module may be customized with maximum 15 additional tables (custom tables or standard Dataverse tables) available to the Business Central Team Members license.

    Hope this helps.

    Thanks.

    ZHU

     

  • Alejandro Bohorquez Profile Picture
    Alejandro Bohorquez 95 on at
    RE: Bottom to create new PO is disabled

    Hi,

    Thanks for your answer.

    It's a production environment and the thing is another user has the same permission s and doesn't have that issue.

    I don't know what can else check.

  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 75,561 Super User 2024 Season 2 on at
    RE: Bottom to create new PO is disabled

    Hi, is this environment a trial environment? Already expired? Another user is an administrator?
    More details: https://yzhums.com/6861/

    If it is a purchased environment, please temporarily assign Super permission to the user to see if this problem is resolved. If so, it is still a permission problem.

    Hope this helps.

    Thanks.

    ZHU

  • Alejandro Bohorquez Profile Picture
    Alejandro Bohorquez 95 on at
    RE: Bottom to create new PO is disabled

    Hi,

    Thanks for your answer, checking your suggestions the button is still disabled.

    pastedimage1680735216217v1.png.

    When I put the mouse in "Novo", the red flag isn't available while the other fields do.

  • Suggested answer
    Inge M. Bruvik Profile Picture
    Inge M. Bruvik 993 Super User 2024 Season 1 on at
    RE: Bottom to create new PO is disabled

    Have you tried to go to "Personalize" from the gear in the upper right corner and clear the personalization for that page?

    It is possible that the button can be hidden by mistake.

    If that does not work you can try to clear the users browser cache.

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