web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

🚀 Season of Sharing Community Challenge Launch!
Ask A Community Pro
Introducing our New Video Series: Community Spotlight
News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Bottom to create new P...
Small and medium business | Business Central, N...
Answered

Bottom to create new PO is disabled

(0) ShareShare
ReportReport
Posted on by Alejandro Bohorquez 101

Hello everyone,

I have the following case, for a user at the bottom to create news POs is disabled, this user has the same permission, roles that another user of purchase area in the company. For the other user, the creation of POs is working correctly.

Does anyone know what can happen?

pastedimage1680732373360v1.png

Thanks in advance.

I have the same question (0)
  • Suggested answer
    IB-29041624-0 Profile Picture
    IB-29041624-0 1,191 Moderator on at

    Have you tried to go to "Personalize" from the gear in the upper right corner and clear the personalization for that page?

    It is possible that the button can be hidden by mistake.

    If that does not work you can try to clear the users browser cache.

  • Alejandro Bohorquez Profile Picture
    Alejandro Bohorquez 101 on at

    Hi,

    Thanks for your answer, checking your suggestions the button is still disabled.

    pastedimage1680735216217v1.png.

    When I put the mouse in "Novo", the red flag isn't available while the other fields do.

  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 101,995 Super User 2026 Season 1 on at

    Hi, is this environment a trial environment? Already expired? Another user is an administrator?
    More details: https://yzhums.com/6861/

    If it is a purchased environment, please temporarily assign Super permission to the user to see if this problem is resolved. If so, it is still a permission problem.

    Hope this helps.

    Thanks.

    ZHU

  • Alejandro Bohorquez Profile Picture
    Alejandro Bohorquez 101 on at

    Hi,

    Thanks for your answer.

    It's a production environment and the thing is another user has the same permission s and doesn't have that issue.

    I don't know what can else check.

  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 101,995 Super User 2026 Season 1 on at

    That's a little strange, is the user not licensed for Business Central? Essential or Premium

    If the user only has a Team Members license, he does not have permission to create PO.

    “The Dynamics 365 Business Central Team Members license, not to be confused with Dynamics 365 Team Members license, grants a named user the following rights for their own use only (not for, or on behalf of, others):

    • Read data within Business Central
    • Update existing data and entries in Business Central, such as previously created customer, vendor, or item records. Entries are defined as specific accounting information that, may be updated, such as a due date on customer ledger entries.
    • Approve or reject tasks in all workflows assigned to that user, with the limit that approvals and rejections can only update data in records that Business Central Team Members can access.
    • Create, edit, and delete a sales or purchase quote
    • Create, edit, and delete personal information
    • Edit job time sheets for approval
    • Use the Dynamics 365 Power Apps/Power Automate use rights provided with a Dynamics 365 license
    • Business Central Team Members application module may be customized with maximum 15 additional tables (custom tables or standard Dataverse tables) available to the Business Central Team Members license.

    Hope this helps.

    Thanks.

    ZHU

     

  • Verified answer
    Alejandro Bohorquez Profile Picture
    Alejandro Bohorquez 101 on at

    It was not a problem with the license I fixed it creating the user again and that works. The cause is unknowing.

    Thanks.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

🚀 Season of Sharing Community Challenge Launch!
Ask A Community Pro
Introducing our New Video Series: Community Spotlight

Quick Links

Season of Sharing Community Challenge Launch!

Jump in, show your community spirit, and win prizes!

Women in Power Builds Momentum

Expanding mentorship, skilling, and AI innovation

Congratulations to the May Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
OussamaSabbouh Profile Picture

OussamaSabbouh 1,960 Super User 2026 Season 1

#2
YUN ZHU Profile Picture

YUN ZHU 1,299 Super User 2026 Season 1

#3
Grigorios Mavrogeorgis Profile Picture

Grigorios Mavrogeorgis 1,131 Super User 2026 Season 1

Last 30 days Overall leaderboard

Featured topics

Microsoft Training Manuals

Product updates

Dynamics 365 release plans