Dynamics GP 2010 - Word Template with Modified Report

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Posted on by Kantilal Mistry

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Has anyone found an issue where you have two word template using modified report in my case (SPO Blank Invoice) where one customer is set default and another not, but it only selects default template in Dynamics GP 2010 when you email to customers?

Thanks

Kanti

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Community Member Microsoft Employee on at

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Re: Dynamics GP 2010 - Word Template with Modified Report

Hello,
You might want to check out this video created by the Microsoft Dynamics GP support team around "Helpful tips when modifying Word Templates in Microsoft Dynamics GP 2010 - Video". They created a number of blog posts and videos around "Word Templates" around July 2011.
Ajit K 957 on at

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Re: Dynamics GP 2010 - Word Template with Modified Report

I am having the same issue with emailing word template as an embedded document in message body.It's always picking up the default template provided even though a modified one exists and assigned to the customer. But if I send the document as an email attachment, I am able to send the modified template. Has anyone else facing this issue ? Is it a bug in emailing application ?

Thanks

Ajit