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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / When will the Microsof...
Microsoft Dynamics CRM (Archived)

When will the Microsoft Social Engagement For Dynamics 365 be out?

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Posted on by Priyesh 7,396 User Group Leader

I'm not able to access the Microsoft Social Engagement on Microsoft Dynamics 365 tenant. Which of the 2 reason below holds true:

1. Because I have Dynamics 365 trial environment?

2. Microsoft Social Engagement hasn't been released yet for use?

Also, kindly point out if there's any other reason. Thanks in advance! 

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  • Suggested answer
    PS Profile Picture
    PS 23,577 on at

    you have to have minimum 10 professional Licenses, listed here: technet.microsoft.com/.../dn659847.aspx;MSPPError=-2147217396 Since you are on trial, i would suggest create 10 users

    And then follow steps here: www.microsoft.com/.../connect-dynamics-365-and-social-engagement.aspx

  • Priyesh Profile Picture
    Priyesh 7,396 User Group Leader on at

    Thanks! I'll try this and let you know if this works for me :)

  • Verified answer
    Priyesh Profile Picture
    Priyesh 7,396 User Group Leader on at

    I've assigned 10 licenses to 10 users, but I'm still not eligible for the same.

    On clicking Social Engagement, I get this message which verifies that it is not enabled for trial versions:

    socialEngagementAccess.png

  • Verified answer
    PS Profile Picture
    PS 23,577 on at

    Hi Priyesh,

    yes you are right, MSE is not available for Trial CRM environment.

    However you can get the Trial of Social engagement here: listening-trial.microsoft.com/trial-bridge

  • Priyesh Profile Picture
    Priyesh 7,396 User Group Leader on at

    Yes, this is the 30-minute trial I was looking at earlier.

    Thanks!

  • Priyesh Profile Picture
    Priyesh 7,396 User Group Leader on at

    Also, kindly mark if my answer was helpful to you.

  • PS Profile Picture
    PS 23,577 on at

    Hi Priyesh

    As you asked the question, system allows only you to mark as verified; I cant.

  • Priyesh Profile Picture
    Priyesh 7,396 User Group Leader on at

    Oh! Thanks!

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