Product receipt - Cancel button was disabled

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Hi All,

I have an incorrect product receipt and want to cancel this, but I don't know why the "Cancel" button was disabled therefore I couldn't do.

I have administrator access rights here.

This one hasn't been canceled yet and there is not any pending invoice related to this Product receipt.

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This issue is occurred on this PO only

Please let me know why this button is disabled on this PO? and how to enable the "cancel" button for this?

Thanks

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Mahmoud Hakim 17,887 on at

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Is there any customization on this form?

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Community Member on at

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Hi Hakim,

No, there is not any customization.

Thanks

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Chaitanya Golla 17,225 on at

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Hi,

Cancel button is enabled on the ProductReceipt journal form based on the criteria defined in method canPackingSlipBeCanceledOrCorrected on table VendPackingSlipJour. You can check the criteria that are getting failed to enable cancel button for your purchase order by placing a breakpoint in this method.

This code refers to the following condition(s):

A purchase order can be canceled if it's not IntercompanyDirectDelivery order and its any one of the packing slip lines is not canceled and is any one of the packing slip lines is not fully invoiced and is any one of the packing slip lines has not been invoice matched (or) if there is work created for the associated purchase order.

Refer methods:

\Data Dictionary\Tables\VendPackingSlipJour\Methods\isCanceled

\Data Dictionary\Tables\VendPackingSlipJour\Methods\isFullyInvoiced

\Data Dictionary\Tables\VendPackingSlipJour\Methods\isInvoiceMatched

\Data Dictionary\Tables\VendPackingSlipJour\Methods\whsPackingSlipHasWork

Hope this information helps you.

Thanks,

Chaitanya Golla

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Community Member on at

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Thanks, Golla.

I will do check as your suggestion.

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Weaveriski 23,620 Moderator on at

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Are you using Advanced Warehousing (WHS)?

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Khaled Alloud 3,658 on at

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Hello,

If there is an invoice created then the Cancel button is disabled.

You would need to reverse the invoice first which i doubt will work because it is linked to a PO.

You need to create another PO with negative qty

Thank you,

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Community Member on at

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Yes, we are using WHS.

I did check as suggestion from Chaitanya Golla and found that the received quantity already released to Production order.

\Data Dictionary\Tables\VendPackingSlipJour\Methods\whsPackingSlipHasWork

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Weaveriski 23,620 Moderator on at

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Yes the fact work is created for the stock means you can no longer cancel the receipt, the products received are in use. You would need to cancel the work to reactivate the cancel button.

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Chaitanya Golla 17,225 on at

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Hi,

As per code, either you need to cancel or close the work created for the associated purchase order(as suggested by Steven).

Thanks,

Chaitanya Golla

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Community Member on at

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I am using Advanced Warehouse. I have completed the work and the work is in closed status. I have even done the Packing slip. But the cancel button in the packing slip is still disabled. Can anyone suggest some solution.

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