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Hello,
Hoping someone can help. We have an issue where duplicate PO’s are being created after a PR has been fully approved and closed via the workflow. We can’t determine why it’s happening because it happens randomly. It was caught because we noticed a lot of PO’s sitting in the “Approved” status under “Purchase Orders Not Sent”. We turned off the batch job that creates the purchase orders once a PR is approved. Checked all the procurement policy settings. Not sure where else to look or what could be causing the duplicate PO’s.
Any help would be greatly appreciated.
Thank you!
Hello Mena,
I have never seen this behavior before. Can you make sure that the duplication is at the PO line level and that the PR number for PO line is the same. Can you also post screen shots of the Procurement Policy > Purchase order creation and demand consolidation rule.
Every time I thought something was random, there was an actual reason explaining this "randomness". The status of Auto-created PO is usually "Approved". There is probably another Batch Job that confirms these Approved POs. You might want to look at this batch job and see if there is anything there that excludes these other POs from being confirmed.
Number sequences are often overlooked. Not sure if that could explain this and which one it could be, but it would not hurt to look at all the number sequences and see if any one has reached its upper limit.
Good hunting!
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