web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Service | Customer Service, Contact Center, Fie...
Answered

Map MultiOption Set Field using Power Automate from one entity to another

(2) ShareShare
ReportReport
Posted on by 334

Hi I have a requirement to Map MultiOptionSet from one Entity Case to a child entity Web Application using power automate.

I ensured the option set are exactly the same , I have mapped in Power Automate but its returning null.

pastedimage1626373145657v1.png

Both Entitles have the Same field called Areas .

the area field is a multi option set field .

pastedimage1626373222229v2.png

pastedimage1626373270796v3.png

I have the same question (0)
  • Verified answer
    Community Member Profile Picture
    on at

    Hi Adeyemi,

    Maybe you can add one 'Get a row by ID' step before 'Add a new row '.

    pastedimage1626404418679v1.png

    (1)Get a row by ID

    pastedimage1626404494942v2.png

    (2) Add a new row

    The areas should be filled with value from 'Get a row by ID' step.

    pastedimage1626404759096v3.png

    Test Result:

    pastedimage1626404868060v4.png

    Also, i have used global option set to the MultiOption Set Field-Areas.

    Global option sets are useful when you have a standard set of categories that can apply to more than one entity. Maintaining two separate option sets with the same values is difficult and if they are not synchronized you can see errors, especially if you are mapping entity fields in a one-to-many entity relationship.

    Go to Settings > Customizations > Customize the System > Option Sets to create New.

    pastedimage1626399894031v1.png

    Then expand Entities to find Case entity and Web Application, click Fields to create new.

    In the field editor, select Yes for Use Existing Option Set.

    pastedimage1626400149891v2.png

    Regards,

    Leah Ju

    Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365 Forums.

  • lawix10 Profile Picture
    334 on at

    Thanks the Get row ID solved the Issue ..I always use get row ID if am trying to get records from other entity than the one the power automate trigger is working on.

    I didn't have to use global option set thou but I understand its best practice. But the field has already been created.

    But just adding that row ID works thanks, trying to mark this has the verified answer but not seeing the option yet.

  • Community Member Profile Picture
    on at

    Hi,

    Don’t worry!

    You have already marked this has the verified answer!

    Regards,

    Leah Ju

  • Anwar Noori Profile Picture
    3 on at
    Thank you for answer !!
     
    Can we set from JSON response using expression ?
     
    Please let me know
     
    Regards,
    Anwar

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > Service | Customer Service, Contact Center, Field Service, Guides

#1
Tom_Gioielli Profile Picture

Tom_Gioielli 73 Super User 2025 Season 2

#2
Daniyal Khaleel Profile Picture

Daniyal Khaleel 42 Most Valuable Professional

#3
Scott Jackson UK Profile Picture

Scott Jackson UK 22

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans