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Create a Lead With a duplicate email address already used with another entry

Posted on by Microsoft Employee

I want to create some leads with an existing email address.

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  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Create a Lead With a duplicate email address already used with another entry

    Its OK, but email field on Lead form is a required field. Wont let me create a lead without an email address. Also selected an Existing Contact.

  • Suggested answer
    ScottDurow Profile Picture
    ScottDurow 50,177 on at
    RE: Create a Lead With a duplicate email address already used with another entry

    Hi, the only issue is that emails will no auto resolve to a single lead when tracking. When you qualify make sure they are qualified to the same contact. You can also associate the lead to an existing contact and leave the email blank on the lead - this will avoid the duplicate issue.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Create a Lead With a duplicate email address already used with another entry

    I have a scenario, where i need to add 5 leads with the same contact email

  • ScottDurow Profile Picture
    ScottDurow 50,177 on at
    RE: Create a Lead With a duplicate email address already used with another entry

    Hi,

    It's ideal if you can avoid creating multiple leads with the same email if you can help it but there isn't anything stopping you - what issue are you encountering?

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