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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Licence file problem
Finance | Project Operations, Human Resources, ...
Suggested answer

Licence file problem

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Posted on by CRSW 619

Hi

I installed a Dynamics AX2012 R3 on a server for Demo and lerning purpose.

I do have a license file valid until 31.07.2021 available.
after my installation I have a license in the system ending in 2006. I am SystemAdmin and try to import the license file I do have.

Doing this the system asks to sync the db and then fails with not having appropriate user rights.

As mentioned I am SysAdmin in AX and my user ist dbo owner in SQL server

What am I doing wrong

  • Suggested answer
    Umesh Pandit Profile Picture
    Umesh Pandit 9,303 User Group Leader on at
    RE: Licence file problem

    Run application as Administrator, this session error will go off.  

  • CRSW Profile Picture
    CRSW 619 on at
    RE: Licence file problem

    I use Demo license file looking like this:

    LicenseVersion 2

    License #Contoso Entertainment

    Properties

     Name #Contoso Entertainment

     Serial #M5244154

     Date #31.07.2021

    EndProperties

    Codes

     CodeLine #1

    ....

    ....

  • Gunjan Bhattachayya Profile Picture
    Gunjan Bhattachayya 35,421 on at
    RE: Licence file problem

    Are you using the demo license file or generating a file from partner source?

  • CRSW Profile Picture
    CRSW 619 on at
    RE: Licence file problem

    The Sync did work after the mentioned Steps but I still cannot change the license file. When I select the one I like system does a sync, but expiry date stays on 01.06.2006 and does not take the 31.7.2021 from the selcted file

  • CRSW Profile Picture
    CRSW 619 on at
    RE: Licence file problem

    Yes I know thats why I need to chance the license file which is not working because of the error we discuss ;-)

  • Gunjan Bhattachayya Profile Picture
    Gunjan Bhattachayya 35,421 on at
    RE: Licence file problem

    Please check the license expiration date on the license information form. That could be the issue with no access to DEV workspace.

  • CRSW Profile Picture
    CRSW 619 on at
    RE: Licence file problem

    Yes, I will try some. but cannot do all of them because there ist no access to the DEV Workspace as well for some reason

  • Gunjan Bhattachayya Profile Picture
    Gunjan Bhattachayya 35,421 on at
    RE: Licence file problem

    Could you please try these options as per this post?

  • CRSW Profile Picture
    CRSW 619 on at
    RE: Licence file problem

    Yes for sure

  • Gunjan Bhattachayya Profile Picture
    Gunjan Bhattachayya 35,421 on at
    RE: Licence file problem

    Did you restart the AOS service after changing the service account?

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