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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Licence file problem
Finance | Project Operations, Human Resources, ...
Suggested Answer

Licence file problem

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Posted on by CRSW 627

Hi

I installed a Dynamics AX2012 R3 on a server for Demo and lerning purpose.

I do have a license file valid until 31.07.2021 available.
after my installation I have a license in the system ending in 2006. I am SystemAdmin and try to import the license file I do have.

Doing this the system asks to sync the db and then fails with not having appropriate user rights.

As mentioned I am SysAdmin in AX and my user ist dbo owner in SQL server

What am I doing wrong

I have the same question (0)
  • Gunjan Bhattachayya Profile Picture
    Gunjan Bhattachayya 35,423 on at

    Hi CRSW,

    What is the AOS service account that you are using? Could you please share the exact error message that you recieve?

  • CRSW Profile Picture
    CRSW 627 on at

    The AOS is running with logonas "Network Service"

    3122.error.png

  • Suggested answer
    Gunjan Bhattachayya Profile Picture
    Gunjan Bhattachayya 35,423 on at

    Please use a domain account for the AOS service which has proper privileges in SQL. That should resolve the issue. You can use the the same account you are using to log into the server, and check (since this is for learning purposes as you mentioned).

  • CRSW Profile Picture
    CRSW 627 on at

    Tried it but didnt work. Same error

  • Gunjan Bhattachayya Profile Picture
    Gunjan Bhattachayya 35,423 on at

    Did you restart the AOS service after changing the service account?

  • CRSW Profile Picture
    CRSW 627 on at

    Yes for sure

  • Gunjan Bhattachayya Profile Picture
    Gunjan Bhattachayya 35,423 on at

    Could you please try these options as per this post?

  • CRSW Profile Picture
    CRSW 627 on at

    Yes, I will try some. but cannot do all of them because there ist no access to the DEV Workspace as well for some reason

  • Gunjan Bhattachayya Profile Picture
    Gunjan Bhattachayya 35,423 on at

    Please check the license expiration date on the license information form. That could be the issue with no access to DEV workspace.

  • CRSW Profile Picture
    CRSW 627 on at

    Yes I know thats why I need to chance the license file which is not working because of the error we discuss ;-)

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