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Microsoft Dynamics CRM (Archived)

3cx + Dynamics CRM Integration

Posted on by Microsoft Employee

Hi ,

I want to integrate Dynamics CRM with 3cx

please help me out regards this.

*This post is locked for comments

  • Suggested answer
    M I Mostafa Profile Picture
    M I Mostafa 4,257 on at
    RE: 3cx + Dynamics CRM Integration

    Hi Sanjay,

    There are a number of options depending on what you are trying to achieve. If the requirement is to do screen popups that you could write a service that connects to 3cx API: www.3cx.com/.../api

    You can also use Unified Service Desk (USD) for the Telephony integration as it provides hooks that allows you to achieve the integration requirement.

    Have a read through this msdn article:

    msdn.microsoft.com/.../dn864933.aspx

    Hope this helps! Please click on "yes" to verify the answer if you found this response helpful.

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