Skip to main content

Notifications

Service | Customer Service, Contact Center, Fie...
Answered

Enable Advanced Find For Apps

Posted on by 360

Hello Everyone. 

I have a question. My CRM Project working on Apps. I have a Customer Service Hub view.

I cant use Advanced Find button and filtering view columns. Have can I use this properties ? Images are below.

myview.png

Regards / Thanks.

  • onurizgi Profile Picture
    onurizgi 360 on at
    RE: Enable Advanced Find For Apps

    Thanks your support. So much. Have a nice day :)

  • Ran Zhang Profile Picture
    Ran Zhang on at
    RE: Enable Advanced Find For Apps

    Sorry for giving the incorrect url. It's replied by one Microsoft support engineer. community.dynamics.com/.../advanced-find-share-button-and-few-more-oob-buttons-are-not-visible-in-uci

  • Verified answer
    Ran Zhang Profile Picture
    Ran Zhang on at
    RE: Enable Advanced Find For Apps

    Hi Onur,

    Thank you for providing these information timely. I've found a passage saying that it's a known issue that Advanced Find button is not visible in UCI in latest on-premises Dynamics, referring to community.dynamics.com/.../advanced-find-share-button-and-few-more-oob-buttons-are-not-visible-in-uci.

    However, just for a try, you may check on Ribbon Workbench or exported solution xml file and see if there are any Enable Rules/Display Rules on Advanced Find button. I recall there is a rule called 'Mscrm.HideOnModern' which hides a button in UCI.

    Hope above helps.

    Regards,

    Ran

  • onurizgi Profile Picture
    onurizgi 360 on at
    RE: Enable Advanced Find For Apps

    classic.png7725.advancedfind.pnghubview.pnghub-view.png

    Hi Ran,

    This page is the Customer Service Hub Display. The advanced button appears in the classic view, I was able to filter the fields on the screens. But I cannot use this feature on Hub screens. Pictures uploaded.

    And I accepted your two options :) I cant anythink

    Regards/Thanks.

  • Ran Zhang Profile Picture
    Ran Zhang on at
    RE: Enable Advanced Find For Apps

    Hi, can you please clarify your issue? On which page are you looking at? It's designed that no filter on Dashboard views. Advanced Find is on the top of the page.

    1. Can't find Advanced Find button.

    2. No filter icon on the view.

    Can you please provide more details of your issue, thanks.

  • onurizgi Profile Picture
    onurizgi 360 on at
    RE: Enable Advanced Find For Apps

    7446.myview.png

    My CRM Project's On Prime

    Sorry for images  :)

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,253 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,188 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans