Enable Advanced Find For Apps

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Posted on by onurizgi

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Hello Everyone.

I have a question. My CRM Project working on Apps. I have a Customer Service Hub view.

I cant use Advanced Find button and filtering view columns. Have can I use this properties ? Images are below.

Regards / Thanks.

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onurizgi 360 on at

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My CRM Project's On Prime

Sorry for images :)

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Ran Zhang Microsoft Employee on at

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Hi, can you please clarify your issue? On which page are you looking at? It's designed that no filter on Dashboard views. Advanced Find is on the top of the page.

1. Can't find Advanced Find button.

2. No filter icon on the view.

Can you please provide more details of your issue, thanks.

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onurizgi 360 on at

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Hi Ran,

This page is the Customer Service Hub Display. The advanced button appears in the classic view, I was able to filter the fields on the screens. But I cannot use this feature on Hub screens. Pictures uploaded.

And I accepted your two options :) I cant anythink

Regards/Thanks.

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Ran Zhang Microsoft Employee on at

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Hi Onur,

Thank you for providing these information timely. I've found a passage saying that it's a known issue that Advanced Find button is not visible in UCI in latest on-premises Dynamics, referring to community.dynamics.com/.../advanced-find-share-button-and-few-more-oob-buttons-are-not-visible-in-uci.

However, just for a try, you may check on Ribbon Workbench or exported solution xml file and see if there are any Enable Rules/Display Rules on Advanced Find button. I recall there is a rule called 'Mscrm.HideOnModern' which hides a button in UCI.

Hope above helps.

Regards,

Ran

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Ran Zhang Microsoft Employee on at

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Sorry for giving the incorrect url. It's replied by one Microsoft support engineer. community.dynamics.com/.../advanced-find-share-button-and-few-more-oob-buttons-are-not-visible-in-uci

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onurizgi 360 on at

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Thanks your support. So much. Have a nice day :)

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