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Electronic reporting - ANZ Direct Credit Service error when posting Vendor payment journal

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Posted on by nopainnogain

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Hello there,

I have ANZ Direct Credit service Version 1.1 and 1.2 in my system and this is my first time using it.

So I created a new payment method and add ANZ Direct Credit Service to my Export format configuration.

However, when I created a new Vendor payment journal and validated, I got below error:

Anybody knows which mapping is missing and how should I find them?

Thank you

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Mea_ 60,284 on at

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It says RoutingNumber, so its probably empty on a bank account, I always mix vendor and customer, so its either company bank account or vendor bank account or whatever is debtor in your case.

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nopainnogain 375 on at

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Hello ievgen,

Could you elaborate a bit more clearer? the bank account is empty on the mapping or in the journal itself?

Thank you

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Ludwig Reinhard Microsoft Employee on at

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Hi L Dinh,

What Ievgen already mentioned is that you should check:

1. Your vendor and the vendor bank account that is linked and used for this vendor. Can you check whether the routing number field is filled?

2. In the method of payment that is used in the payment journal, check the bank account that is assigned to this method. Then navigate to the bank account and check whether the routing number field is filled there as well.

Best regards,

Ludwig

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nopainnogain 375 on at

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Hello Ludwig and ievgen,

This is Australian preferences, and instead of routing number, we have BSB number and yes, it has been filled in.

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nopainnogain 375 on at

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Sorry again,

The error happened after we clicked onto "Generate Payment", not Validate

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Jeremy Driscoll on at

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Hi L,

You might have everything set up on the bank account of the vendor, but there's still another place that you need to set this up. Open the vendor and scroll down to the Payments fast tab and select the Bank Account you set up.

Then click Save and try generating the payment again.

Jeremy Driscoll

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nopainnogain 375 on at

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Hello Jeremy,

Checked that and yes, the bank account and bank account number is there under Vendor Payment set-up

Thank you

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nopainnogain 375 on at

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And now I've got error as below:

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Jeremy Driscoll on at

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Hi L,

I would recommend opening a support request with Microsoft. They would be able to go through this with you more thoroughly to find the issue.

Thanks,

Jeremy Driscoll

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nopainnogain 375 on at

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Hello Jeremy,

I found out that it was because the form was not the latest version. Downloaded the latest version and then it worked.

Thank you

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