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Price changes when Making a Quote into an Order

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We do a lot of customer pricing in our quotes for customers. When we make them an order, all the pricing goes back to the Unit price. Or if we just put in a line discount, the discounts disappear. This also happens when we do simple changes like changing the address on the order. Is there a way to lock this pricing so it doesn't change in BC?

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Dynamics 365 Business Central

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Valentin Castravet 31,435 Super User 2025 Season 2 on at

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Do you have any customizations that modify the Make Order process? I tested on my side by creating a sales quote and making changes to the customer address, item price, and item discount on a sales quote and they all stayed when I converted it to a sales order.

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Seraz 12 on at

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Is there a sales price list assciated with the customer, if so is "Allow Updating Default" enabled on the sales price list?

Also check if "Allow Invoice Disc" & "Allow Line Disc." is enabled on the sales price list to modify the discounts

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Kamal Khakhkhar 1,276 on at

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Hii There,

As per your question i checked a few scenarios, as per that i donot found any changes in price. So as per my knowledge , in your environment some of extension have code by which the changes was happens, please check the extension.

I have tested and changed the address as per your mension . its only showing me the notification to update address in base vendor.

Here i attach snapshot for referance.

Thank you.

Kamal Khakhkhar

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Inge M. Bruvik 1,111 Moderator on at

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What you describe here is not standard behavior for Business Central, Prices and discounts should be robust against making an order for a quote and to changes of address.

If you were to change the customer no, then that is another case.

Changes of posting dates can also influence the prices . So as other here have suggested the behavior you see must be caused by some extention or custom code that is installed in your system.

You should try to reproduce the scenarios in a clean sandbox and see what result you get there.

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