Sending GDPR emails to each Contact

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Posted on by CEklx

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Hello friends,

I have a Customer scenario where they have implemented a plugin which send out a GDPR email message each time a Contact gets created in CRM informing them about that their information is stored correctly and so on... The problem is i've seen their data storage has been execeeded and extremly many emails messages are right now in the system(advanced find), regarding this GDPR email. Is this really nessesary? What do you think? BIG THANKS!!!

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Ioannis Vrasenikis on at

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Hi CEklx,

I believe it really comes down to the question on if this customer wishes to keep these emails in the system.

An evaluation on what and how much storage is being consumed by these emails would provide more insights on the necessity of keeping these records (or moving to any other data location if business permits).

For example, if a lot of file storage is being used because these emails contain by default large attachments, that customer might consider adapting the content according to their limitation requirements.

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Chris4300 145 on at

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Hello,

The easiest way to reduce the D365 storage would be to delete the older email and/or attachments. If the client wishes to keep the attachments, you could opt for a document management system.

I would suggest going through this article for more information: www.connecting-software.com/.../

Regards,

Chris

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